Can No Longer Change Shipping Templates Easily on Manage Inventory - Option Missing and Doesn't Show The Shipping Template Used For FBM Product
Hi,
I noticed over the weekend that a few features in Manage Inventory are no longer active in my account regarding shipping templates. Usually I can select FBM products and then easily change their shipping template in bulk using Manage Inventory but the option to change the shipping template is now showing as an option. Additionally the shipping template being used for each product is also not appearing. I checked the settings and I didn't see any options to turn on/off the ability for this to show so I am not sure why I am not seeing it. I called seller support as well and they stated that they saw it on their end.
Anyone else experiencing this issue?
22 replies
Seller_FgywPX7zMcJmQ
Yes! I am glad you spoke up! I have a post in the forums entitled
HELP! New improvements to Manage all Inventory page. NO Shipping templates listed
And a case! No help yet, but this is completely unmanageable. There is no option to change shipping template in Manage all Inventory, in fact the Shipping template that is assigned to the listing does not even show at all.
Seller_roNdLQpqbVoOH
Mine are showing as normal. The shipping template is displayed for each item, and I can change the templates via the "Edit" button.
But it's not unheard of for different sellers to see different things on Amazon.
Seller_TqgCLbzOjbIyG
I am having the same issue. Please update if you find a fix.
Seller_EaXxAGUKLYNL7
@Tiff_Amazon @Rose_Amazon @Dougal_Amazon @Dominic_Amazon @KJ_Amazon @SEAmod @Joey_Amazon - It seems multiple sellers are having this issue. Have you heard anything about this and is there any fix?
Seller_EP0tunIRkIqMQ
The same for me. As much as I hated the transition to the new inventory page, this feature actually was a vast improvement of previous processes. now we have to go back to edit the listing to change the shipping template. Anyone know why or if it will return??
Seller_gro51sGJSMB8O
Same here. Lots of extra steps now to make that change. I wonder why Amazon took it away??
Michelle_Amazon
Hi @Seller_EaXxAGUKLYNL7, @Seller_FgywPX7zMcJmQ, @Seller_TqgCLbzOjbIyG, @Seller_EP0tunIRkIqMQ, @Seller_gro51sGJSMB8O,
Michelle at Amazon here. Can you please provide me with a Seller Support case ID so I can investigate further and work with the team to see if we can get this fixed? In your case, please provide any relevant information as far as what you used to see, and what you want to see back on the page to help improve this experience for you.
Regards,
Michelle
Seller_AoEj3yYHeUyBx
Yes, experiencing this same problem. No ability to change the shipping template in the manage inventory section.
Can No Longer Change Shipping Templates Easily on Manage Inventory - Option Missing and Doesn't Show The Shipping Template Used For FBM Product
Hi,
I noticed over the weekend that a few features in Manage Inventory are no longer active in my account regarding shipping templates. Usually I can select FBM products and then easily change their shipping template in bulk using Manage Inventory but the option to change the shipping template is now showing as an option. Additionally the shipping template being used for each product is also not appearing. I checked the settings and I didn't see any options to turn on/off the ability for this to show so I am not sure why I am not seeing it. I called seller support as well and they stated that they saw it on their end.
Anyone else experiencing this issue?
Can No Longer Change Shipping Templates Easily on Manage Inventory - Option Missing and Doesn't Show The Shipping Template Used For FBM Product
Hi,
I noticed over the weekend that a few features in Manage Inventory are no longer active in my account regarding shipping templates. Usually I can select FBM products and then easily change their shipping template in bulk using Manage Inventory but the option to change the shipping template is now showing as an option. Additionally the shipping template being used for each product is also not appearing. I checked the settings and I didn't see any options to turn on/off the ability for this to show so I am not sure why I am not seeing it. I called seller support as well and they stated that they saw it on their end.
Anyone else experiencing this issue?
22 replies
22 replies
Seller_FgywPX7zMcJmQ
Yes! I am glad you spoke up! I have a post in the forums entitled
HELP! New improvements to Manage all Inventory page. NO Shipping templates listed
And a case! No help yet, but this is completely unmanageable. There is no option to change shipping template in Manage all Inventory, in fact the Shipping template that is assigned to the listing does not even show at all.
Seller_roNdLQpqbVoOH
Mine are showing as normal. The shipping template is displayed for each item, and I can change the templates via the "Edit" button.
But it's not unheard of for different sellers to see different things on Amazon.
Seller_TqgCLbzOjbIyG
I am having the same issue. Please update if you find a fix.
Seller_EaXxAGUKLYNL7
@Tiff_Amazon @Rose_Amazon @Dougal_Amazon @Dominic_Amazon @KJ_Amazon @SEAmod @Joey_Amazon - It seems multiple sellers are having this issue. Have you heard anything about this and is there any fix?
Seller_EP0tunIRkIqMQ
The same for me. As much as I hated the transition to the new inventory page, this feature actually was a vast improvement of previous processes. now we have to go back to edit the listing to change the shipping template. Anyone know why or if it will return??
Seller_gro51sGJSMB8O
Same here. Lots of extra steps now to make that change. I wonder why Amazon took it away??
Michelle_Amazon
Hi @Seller_EaXxAGUKLYNL7, @Seller_FgywPX7zMcJmQ, @Seller_TqgCLbzOjbIyG, @Seller_EP0tunIRkIqMQ, @Seller_gro51sGJSMB8O,
Michelle at Amazon here. Can you please provide me with a Seller Support case ID so I can investigate further and work with the team to see if we can get this fixed? In your case, please provide any relevant information as far as what you used to see, and what you want to see back on the page to help improve this experience for you.
Regards,
Michelle
Seller_AoEj3yYHeUyBx
Yes, experiencing this same problem. No ability to change the shipping template in the manage inventory section.
Seller_FgywPX7zMcJmQ
Yes! I am glad you spoke up! I have a post in the forums entitled
HELP! New improvements to Manage all Inventory page. NO Shipping templates listed
And a case! No help yet, but this is completely unmanageable. There is no option to change shipping template in Manage all Inventory, in fact the Shipping template that is assigned to the listing does not even show at all.
Seller_FgywPX7zMcJmQ
Yes! I am glad you spoke up! I have a post in the forums entitled
HELP! New improvements to Manage all Inventory page. NO Shipping templates listed
And a case! No help yet, but this is completely unmanageable. There is no option to change shipping template in Manage all Inventory, in fact the Shipping template that is assigned to the listing does not even show at all.
Seller_roNdLQpqbVoOH
Mine are showing as normal. The shipping template is displayed for each item, and I can change the templates via the "Edit" button.
But it's not unheard of for different sellers to see different things on Amazon.
Seller_roNdLQpqbVoOH
Mine are showing as normal. The shipping template is displayed for each item, and I can change the templates via the "Edit" button.
But it's not unheard of for different sellers to see different things on Amazon.
Seller_TqgCLbzOjbIyG
I am having the same issue. Please update if you find a fix.
Seller_TqgCLbzOjbIyG
I am having the same issue. Please update if you find a fix.
Seller_EaXxAGUKLYNL7
@Tiff_Amazon @Rose_Amazon @Dougal_Amazon @Dominic_Amazon @KJ_Amazon @SEAmod @Joey_Amazon - It seems multiple sellers are having this issue. Have you heard anything about this and is there any fix?
Seller_EaXxAGUKLYNL7
@Tiff_Amazon @Rose_Amazon @Dougal_Amazon @Dominic_Amazon @KJ_Amazon @SEAmod @Joey_Amazon - It seems multiple sellers are having this issue. Have you heard anything about this and is there any fix?
Seller_EP0tunIRkIqMQ
The same for me. As much as I hated the transition to the new inventory page, this feature actually was a vast improvement of previous processes. now we have to go back to edit the listing to change the shipping template. Anyone know why or if it will return??
Seller_EP0tunIRkIqMQ
The same for me. As much as I hated the transition to the new inventory page, this feature actually was a vast improvement of previous processes. now we have to go back to edit the listing to change the shipping template. Anyone know why or if it will return??
Seller_gro51sGJSMB8O
Same here. Lots of extra steps now to make that change. I wonder why Amazon took it away??
Seller_gro51sGJSMB8O
Same here. Lots of extra steps now to make that change. I wonder why Amazon took it away??
Michelle_Amazon
Hi @Seller_EaXxAGUKLYNL7, @Seller_FgywPX7zMcJmQ, @Seller_TqgCLbzOjbIyG, @Seller_EP0tunIRkIqMQ, @Seller_gro51sGJSMB8O,
Michelle at Amazon here. Can you please provide me with a Seller Support case ID so I can investigate further and work with the team to see if we can get this fixed? In your case, please provide any relevant information as far as what you used to see, and what you want to see back on the page to help improve this experience for you.
Regards,
Michelle
Michelle_Amazon
Hi @Seller_EaXxAGUKLYNL7, @Seller_FgywPX7zMcJmQ, @Seller_TqgCLbzOjbIyG, @Seller_EP0tunIRkIqMQ, @Seller_gro51sGJSMB8O,
Michelle at Amazon here. Can you please provide me with a Seller Support case ID so I can investigate further and work with the team to see if we can get this fixed? In your case, please provide any relevant information as far as what you used to see, and what you want to see back on the page to help improve this experience for you.
Regards,
Michelle
Seller_AoEj3yYHeUyBx
Yes, experiencing this same problem. No ability to change the shipping template in the manage inventory section.
Seller_AoEj3yYHeUyBx
Yes, experiencing this same problem. No ability to change the shipping template in the manage inventory section.
