Overage fees
I am being charged overage fees . My current usage is less than my storage limit . also my utilization quantity is also less than Maximum inventory level. Kindly help. I have also attached the image for reference 
25 replies
Seller_NU9WntilcTo42
same situation as you , already open case …
Glenn_Amazon
Greetings @GRMS_Homes,
Thanks for reaching out with your concern. I’ve reviewed at I think I can explain what is happening here. Amazon charges Overage Fees once a month, but you are subject to a charge for every day of a given month in which you went over the limit.
For example say I have a limit of 100 and due to a shipment I sent arriving earlier that I expected, I exceed that limit and go to 125 for three days. After three days, the excess inventory sells out and I’m back to the limit of 100, but at the end of the month I will still be charged for the 3 days that I exceeded the limit. Even if my current inventory is less than my storage limit, the estimated monthly storage fee is based on every instance in which I exceeded limits within the charge period.
You can review this in the FBA inventory storage overage fees help page below:
How do I know if I’m subject to the inventory storage overage fee?
If you have a Professional selling account , you are subject to inventory storage limits. If you’ve exceeded your current limits for a given storage type by the end of the day, for any day in a given month, you’ll be subject to the overage fee. This charge will occur even if your inventory was subsequently reduced to a level below your storage limits allocated for that month.
In any instance in which you have a fee charged in error, you can contest it by reaching out to Seller Support after the charge occurs and requesting a reimbursement. I understand you may have more questions on this so please reach out again. I’m happy to review and help.
-Glenn
Seller_ZQo6l8bW2nCOy
We’re at the same suitation, attach images for reference:
Limit increase period : Jul.1-Sep.30
Standard-size storage : 3,922.00
The overage fee in July used Standard-size storage: 1,922 to calculate, we overcharged nearly $20,000. We detail the situation in this case: 10507621181
When we calculate the additional requested volume:
Glenn_Amazon
Greetings everyone,
From what I can see these do appear in error (to the best of my current knowledge), it may be because of changes to your storage limit during the period. The best course is to work with Seller Support to have your Fee evaluated for possible reimbursement.
@Gsye_Home,
I’ve reviewed your account and it looks like you have an open case that is investigating for possible reimbursement already. These reviews take a little time, so please continue to work the team in your open case. If you have any trouble with the case please reach out to me. Thank you.
@Sandsuced,
It also looks like you have an open case requesting a review of the fee. I would continue to work with Seller Support via your open case, however if you don’t see movement in the next 7 days, please let me know.
@KAROFI_VIETNAM,
Looking at your case, the appeal regarding these fees in error is in the right place and is being reviewed by the Seller Support team for possible reimbursement. If you have questions or you go an extended period (7 days) without response, please let me know and I can see what I can do.
At this point, it does not appear to be a technical issue, but I will be reaching out to my contacts within the FBA to let them know of this concern. In the meantime the fastest way for you to be reimbursed is to work with Seller Support, however if there is a delay or challenges with the cases, please let me know. Thank you.
-Glenn
Seller_zgBsyDhCAvGFv
The same situation, we have opened a case about 1 week, still waiting, please help to check , thank you. @Glenn_Amazon
Seller_4uikfeefSSItr
@Glenn_Amazon
Hello
I have the same issue on the storage fee charge as the sellers above. please help and advise.
Limit increase period : Jul.1-Sep.30
Footwear storage: 175 (from 25, and add 150)
The overage fee in July used Footwear storage: 25 to calculate, I was charged Fee ~$686.47. I have attached details in this case: [10537297111]
Glenn_Amazon
@KAROFI_VIETNAM,
I’m so glad you were able to get that notification! Other folks with similar issues should keep an eye out for similar notifications regarding this error and wait for reimbursement. Please note that I have confirmed with the team that this notification is correct and the FBA team is actively working to ensure all impacted sellers are reimbursed.
-Glenn
Seller_6Rb54jpeOhsjO
i have the same problem. can you explain me how can you see that table with the limit please? im asking since September and they cant give me any response.
