Inactive seller account

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Seller_QFHosTwRKIpI2

Inactive seller account

Dear all, I am having problems with my account when selling in the US and Canada. I was asked to verify my address, I received the letter with the code and followed all the instructions. Even after entering the code and the tax information was complete, my account remains inactive. Could you check, please?

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Connor_Amazon

Hi @Seller_QFHosTwRKIpI2

Connor from Amazon here, thanks for reaching out.

I do see that your account isn't fully active yet because you have not assigned a deposit method.

To do this, go to this page:

https://sellercentral.amazon.com/global-dashboard/payment-information

Then click on - Deposit Methods and then assign deposit method for CA and MX marketplaces.

Once that is done, you may need to allow our system up to 48 hours to fully verify and activate your marketplaces.

Let me know if you need any further assistance,

Connor

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