INFORM Consumers Act - Tax verification (in progress) "Your account is at risk of DEACTIVATION"
Hello everyone,
I'm seeking advice on an urgent issue. After being so suddenly instructed by Amazon to update my tax information to comply with the INFORM Consumers Act, I submitted my EIN. However, it's been three days and the system still shows the update as "in progress."
I'm concerned because I've heard of similar cases six months ago where sellers' accounts were unfairly deactivated due to delays in processing tax updates. This has had significant business impacts. Has anyone else faced this? How can you safeguard against deactivation?
I've already opened a case with Amazon support (Case ID: 17231689701).
@Emet_Amazon, could you please assist?
Thanks for any help you can offer!
INFORM Consumers Act - Tax verification (in progress) "Your account is at risk of DEACTIVATION"
Hello everyone,
I'm seeking advice on an urgent issue. After being so suddenly instructed by Amazon to update my tax information to comply with the INFORM Consumers Act, I submitted my EIN. However, it's been three days and the system still shows the update as "in progress."
I'm concerned because I've heard of similar cases six months ago where sellers' accounts were unfairly deactivated due to delays in processing tax updates. This has had significant business impacts. Has anyone else faced this? How can you safeguard against deactivation?
I've already opened a case with Amazon support (Case ID: 17231689701).
@Emet_Amazon, could you please assist?
Thanks for any help you can offer!
2 replies
Emet_Amazon
Hello @Seller_tSdc9f2s4SU8o,
I appreciate you sharing your situation and concerns with being a risk of deactivation.
I have looked over your situation and related case, I do see on the case that there was limited information provided. I have worked in collaboration with the teams involved with this process to review your specific situation. We have confirmed that this is related to the on going issues that many sellers have reported. We are aware of this issue and are working on a larger resolution. So I am providing as much support as I can, I have shared your information with the relevant teams to review the situation further and take any necessary action, or provide guidance on next steps.
Once I have an update from this team I will follow up here with you. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
INFORM Consumers Act - Tax verification (in progress) "Your account is at risk of DEACTIVATION"
Hello everyone,
I'm seeking advice on an urgent issue. After being so suddenly instructed by Amazon to update my tax information to comply with the INFORM Consumers Act, I submitted my EIN. However, it's been three days and the system still shows the update as "in progress."
I'm concerned because I've heard of similar cases six months ago where sellers' accounts were unfairly deactivated due to delays in processing tax updates. This has had significant business impacts. Has anyone else faced this? How can you safeguard against deactivation?
I've already opened a case with Amazon support (Case ID: 17231689701).
@Emet_Amazon, could you please assist?
Thanks for any help you can offer!
INFORM Consumers Act - Tax verification (in progress) "Your account is at risk of DEACTIVATION"
Hello everyone,
I'm seeking advice on an urgent issue. After being so suddenly instructed by Amazon to update my tax information to comply with the INFORM Consumers Act, I submitted my EIN. However, it's been three days and the system still shows the update as "in progress."
I'm concerned because I've heard of similar cases six months ago where sellers' accounts were unfairly deactivated due to delays in processing tax updates. This has had significant business impacts. Has anyone else faced this? How can you safeguard against deactivation?
I've already opened a case with Amazon support (Case ID: 17231689701).
@Emet_Amazon, could you please assist?
Thanks for any help you can offer!
INFORM Consumers Act - Tax verification (in progress) "Your account is at risk of DEACTIVATION"
Hello everyone,
I'm seeking advice on an urgent issue. After being so suddenly instructed by Amazon to update my tax information to comply with the INFORM Consumers Act, I submitted my EIN. However, it's been three days and the system still shows the update as "in progress."
I'm concerned because I've heard of similar cases six months ago where sellers' accounts were unfairly deactivated due to delays in processing tax updates. This has had significant business impacts. Has anyone else faced this? How can you safeguard against deactivation?
I've already opened a case with Amazon support (Case ID: 17231689701).
@Emet_Amazon, could you please assist?
Thanks for any help you can offer!
2 replies
2 replies
Emet_Amazon
Hello @Seller_tSdc9f2s4SU8o,
I appreciate you sharing your situation and concerns with being a risk of deactivation.
I have looked over your situation and related case, I do see on the case that there was limited information provided. I have worked in collaboration with the teams involved with this process to review your specific situation. We have confirmed that this is related to the on going issues that many sellers have reported. We are aware of this issue and are working on a larger resolution. So I am providing as much support as I can, I have shared your information with the relevant teams to review the situation further and take any necessary action, or provide guidance on next steps.
Once I have an update from this team I will follow up here with you. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_tSdc9f2s4SU8o,
I appreciate you sharing your situation and concerns with being a risk of deactivation.
I have looked over your situation and related case, I do see on the case that there was limited information provided. I have worked in collaboration with the teams involved with this process to review your specific situation. We have confirmed that this is related to the on going issues that many sellers have reported. We are aware of this issue and are working on a larger resolution. So I am providing as much support as I can, I have shared your information with the relevant teams to review the situation further and take any necessary action, or provide guidance on next steps.
Once I have an update from this team I will follow up here with you. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_tSdc9f2s4SU8o,
I appreciate you sharing your situation and concerns with being a risk of deactivation.
I have looked over your situation and related case, I do see on the case that there was limited information provided. I have worked in collaboration with the teams involved with this process to review your specific situation. We have confirmed that this is related to the on going issues that many sellers have reported. We are aware of this issue and are working on a larger resolution. So I am providing as much support as I can, I have shared your information with the relevant teams to review the situation further and take any necessary action, or provide guidance on next steps.
Once I have an update from this team I will follow up here with you. The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
