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Video verification followed email
i had a verification call with amazon today and tgey said they need me to send some more documents. They sent an emaied after the call with the requested documents but no link to upload documents and the email is a non reply one. So i have nowhere to send the documents. It is urgent because they will deactivate my seller account. Please help.
4 replies
Seller_LImVvUWeyiCfQ
Do you also have a notification under Performance Notifications? Have you checked your Account Health Dashboard for a button or link to submit them?
Post the entire email you received (with any personally identifiable information removed).
Atlas_Amazon
Hello @Seller_PZ4C6RfR6QBC8
Thank you for the information provided regarding the issues you have seen recently. I understand our team has requested more information to be provided. As stated in the thread, we will require more information to be able to guide so we do need the performance notification relating to this situation.
If you have any other information or details, we ask that you provide it to this thread for support.
Best,
Atlas
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