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I apealed already and contacted support but not yet recived any repsonse
Your account has been deactivated.
Your account will be considered for reactivation when your policy violations have been successfully appealed.
I appealed already but it stuck on this page from last week ! Not reciving any response
Identity Verification
You have provided your document and information
Your document and information are being analyzed and we may contact you by email for further clarification within 2 business days.
2 replies
Seller_4zBzdtgCyS9EI
They meant to say 2 weeks-2months. Sit back and learn to wait. Such are the Amazon ways.
Atlas_Amazon
Hello @Seller_xcv8HWGji4xgy
Your document and information are being analyzed and we may contact you by email for further clarification within 2 business days.
Thank you for the information provided regarding the ongoing verification you have been attempting to complete. I understand that you attempted to appeal, but have not received any follow up information. I know this can be concerning and do want to get you the support needed to proceed, but will require more information.
Would you be able to clarify when you submitted the documentation for review? Have you received any other notifications regarding this concern or the information required? You mention support not responding, have you attempted to open a case into the concern? Would you be able to share the associated case IDs so that I may further review?
I encourage you to continue providing information regarding the situation so that I may gain a better understanding and provide guidance on what next steps may be required.
Best,
Atlas
