Hello @Seller_Doqu2niMA218D,

Seller_Doqu2niMA218D

Hi Amazon seller team, i hope yall doing great can i have somebody help me with my account plz.

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Seller_OvL8C4BJWiuS9

This isn't Amazon. Post your original deactivation notice, need more information.

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@Seller_OvL8C4BJWiuS9 is totally correct in letting you know this is a Forums Community, not Amazon Account Health Support. I am a Moderator on the Forums and can assist with your Specific account only if you provide a Performance Notification (remove any personal information) a Case ID or an ASIN.

I am able to give you general guidance and offer help page information.

Seller_Doqu2niMA218D

my seller-fulfiment desactived

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Usually when the Seller Fulfilled privilege is taken away, it is due to Order Performance concerns. This is the Late Shipment Rate, Valid Tracking Rate and Cancel Rate information under Shipping Performance when viewing your account health page. This can also be a result of Drop Shipping.

Some information you may wish to review: Best practices for MFN orders, Intro to merchant-fulfilled shipping (MFN) both of these are in Seller Central.

Late shipment rate - Cancellation rate - Valid tracking rate FAQ

Drop Shipping Policy and Policy violation appeals FAQ

Please review the Performance Notification from the time this happened. Read that information very carefully to see what Amazon is requiring to resolve the violation.

If you need additional information specific to your account, please provide the documents I need to investigate.

I look forward to your response. Thank you for reaching out on the forums.

April