We have two parent ASINs for which the child ASINs have been disconnected and are showing as independent/standalone listings. The interesting part is that in the backend of seller central the child ASINs show under parent but on the live site they are standalone listings. We have created two cases (one case for each parent ASIN) since early October but there have been no solution and an update on the cases.

Here are case numbers:

Parent ASIN 1 - 16369468641

Parent ASIN 2 - 16502956481

We have on child ASIN disconnected with the parent ASIN and showing independently from the amazon front search page. However, the seller central inventory page shows the child ASIN is still linked and under the parent ASIN.

The case id is 16829787581

Please help

@Seller_8hQgfj6OVZYse

I have submitted a case (ID 16586283731)about : A child ASIN was disconnected from parent ASIN, and any policy violation or performance notification. In selllercentral, it is still a Child ASIN, but on amazon.com, is a standalone listing, the choice for child ASIN is vacant, can not be selected. That makes the sale of the child ASIN dropped down very obvious.

Now 7 days passed, this case is still "Pending Amazon Action"...