Identity verification completed successfully but account still deactivated
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Identity verification completed successfully but account still deactivated

hi.

My account got deactivated a few months back for lacking business information (I had switched address recently). I had failed to provide my utility bill as requested since all our bills were in my husbands name.

After that I got a section 3 fraudulent activity violation. I waited 3 months for identity verification after which my funds got reimbursed but my account is still deactivated and there is no clear communication from amazon.

How can I get my account back?

Thanks,

Mariam

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