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buy box not
All the listing buy box are lost, but my account status is normal. This is seriously affecting my sales program and causing me a lot of loss. CASE id:15173955501
Can you please help me to request a manual review of the buy box eligibility? I will appreciate it very much!
4 replies
Emet_Amazon
Hello @Seller_rBHPVSJZe8fpL,
Thank you for your post surrounding the loss of the buy box on your listings.
All the listing buy box are lost, but my account status is normal. This is seriously affecting my sales program and causing me a lot of loss. CASE id:15173955501
Can you please help me to request a manual review of the buy box eligibility? I will appreciate it very much!
You mentioned that your account health is normal, however I can see the post was made in the account health category. So that I can help ensure our community managers see your specific concern, I have reached out for them to review the thread, and follow up if they can offer more guidance in your situation.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Seller_rBHPVSJZe8fpL
Thank you so much!
My account is healthy and I haven't received any performance notices, but all my buy boxes have been lost and I don't know what to do, it's already costing me a lot of sales.
Charly_Amazon
Hello Tonyrena,
Thank your for your message, following up on this thread and based on what you are mentioning, can you please provide us an update on the buy box issue you experienced ?
Thanks,
Charly_Amazon
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