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Seller Central Issues
Has anyone else noticed that the Account Health page is all wonky and that orders stopped or slowed significantly around an hour ago?
7 replies
Seller_lCX40xAkSs1xm
I can't pull up new orders. Seller health page shows all red warnings/no data.
Seller_FWVorbikRHE0T
https://health.aws.amazon.com/health/status
"Jun 13 12:36 PM PDT We are continuing to experience increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. We have identified the root cause as an issue with AWS Lambda, and are actively working toward resolution. For customers attempting to access the AWS Management Console, we recommend using a region-specific endpoint (such as: https://us-west-2.console.aws.amazon.com). We are actively working on full mitigation and will continue to provide regular updates."
Most of Seller Central runs on these AWS services.
Seller_GDHNUE0mJYvka
Yes. I input tracking, but still shows unconfirmed? And no orders in the last hour!
Seller_o3Er1IUlBZDD1
Same here, no orders for over an hour. Very strange
Stevie_Amazon
Greetings @Denco_Distributing_I,
Has anyone else noticed that the Account Health page is all wonky and that orders stopped or slowed significantly around an hour ago?
First and foremost, I want to express my appreciation for you bringing this matter to the forums space.
As @Your_Online_Bookstor stated, the issue was a wide-spread AWS outage and sellers were unable to gain access to their Seller Central accounts. The issue should be resolved and was as of yesterday, but I wanted to check in with you and make sure you were not longer having the same troubles.
I look forward to your reply.
All the best,
Stevie
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