Seller Central Issues
Has anyone else noticed that the Account Health page is all wonky and that orders stopped or slowed significantly around an hour ago?
Seller Central Issues
Has anyone else noticed that the Account Health page is all wonky and that orders stopped or slowed significantly around an hour ago?
7 replies
Seller_lCX40xAkSs1xm
I can't pull up new orders. Seller health page shows all red warnings/no data.
Seller_FWVorbikRHE0T
https://health.aws.amazon.com/health/status
"Jun 13 12:36 PM PDT We are continuing to experience increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. We have identified the root cause as an issue with AWS Lambda, and are actively working toward resolution. For customers attempting to access the AWS Management Console, we recommend using a region-specific endpoint (such as: https://us-west-2.console.aws.amazon.com). We are actively working on full mitigation and will continue to provide regular updates."
Most of Seller Central runs on these AWS services.
Seller_GDHNUE0mJYvka
Yes. I input tracking, but still shows unconfirmed? And no orders in the last hour!
Seller_o3Er1IUlBZDD1
Same here, no orders for over an hour. Very strange
Stevie_Amazon
Greetings @Denco_Distributing_I,
Has anyone else noticed that the Account Health page is all wonky and that orders stopped or slowed significantly around an hour ago?
First and foremost, I want to express my appreciation for you bringing this matter to the forums space.
As @Your_Online_Bookstor stated, the issue was a wide-spread AWS outage and sellers were unable to gain access to their Seller Central accounts. The issue should be resolved and was as of yesterday, but I wanted to check in with you and make sure you were not longer having the same troubles.
I look forward to your reply.
All the best,
Stevie