Hey there @Seller_K7SMJPg4F5PCw,

I hope this finds you well! I appreciate your patience as I work to reply to you here.

Seller_K7SMJPg4F5PCw

Amazon deactivate my account and connected with some other account which is not mine.

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I understand you have questions regarding your account being linked with another account.

Amazon's Selling Code of Conduct and multiple accounts policy states all sellers are expected to maintain a single selling account unless there is a legitimate business need for multiple accounts, such as selling another brand or being recruited for an Amazon program which requires a new selling account. Even when permitted to do so, all selling accounts must remain in active and good standing at all times to avoid the subsequent deactivation of other accounts.

If you do not recognize the store name sent in the performance notification, it is important to consider the following questions so you can investigate the issue:

• Do you have any friends, family members, employees, or employers who have a selling account?
• Have you worked with any third parties in setting up or operating your account?
• Have you ever allowed anyone else access to your selling account?

These are not the only questions you will want to consider when looking over the information on your account and trying to understand to whom that account belongs.

Once you have determined the relationship between your account and the other account, there will be different steps you can take to address the issue.

Feel free to view these seller university videos below:

• Comply with Amazon’s Multiple Account policy
• Address a Multiple Account Policy violation

As always, please do continue to utilize this thread and ask further questions. The community and I are here to support you.

All the best,

Stevie.