A Children's Product Certificate (CPC) Submission Rejected How to Fix It
A Children's Product Certificate (CPC) submission was rejected how to fix it?
I have submitted the product images and the corresponding cpc inspection certificate, but the amazon team rejected me after reviewing it, saying that it is because my detail page is missing images, do I need to upload the images in the newly created link for missing images on the detail page?
3 replies
Seller_XLEN1All2DdmL
Yes, i think you need to update it on your datail page. And the product shown in the image on your detail page needs to be the same as the product shown in the image submitted for review.
LeviDylan_Amazon
Hello @Seller_rJCl5WpeMh6mj,
Thank you for posting here on the Forums.
A Children's Product Certificate (CPC) submission was rejected how to fix it?
I see that you have some questions about why the CPC submission was rejected and what your next steps will look like to get this resolved.
So that I can assist you the best, I am engaging a Community Manager to review this further for you. Also, can you please share any associated case ID's in this thread, so we can take a look?
If you have any additional questions or updates to provide, please don't hesitate to reach back out. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
Roberto_Amazon
Hello! @Seller_rJCl5WpeMh6mj
Thank you for using the Forums. I wanted to follow up here and highlight the comment made by @Seller_XLEN1All2DdmL (thank you!!)
I see several recent submissions for Children's product that have been recently approved after you re-submitted the images. Let me know if you need additional support on this.
Regards,
Roberto
