Almost a month ago, my item was shipped to the AWD warehouse, but I’m still unable to send it to FBA for no apparent reason. I have created multiple cases for assistance but only receive canned responses each time. This isn’t the first time this has happened. Previously, they admitted to losing my item but refused to compensate me, and I strongly believe they’ve lost my item again! Is there anything I can do?

Case ID: 16543433491、16522390441