Scammers, I buy postage thru Amazon, 2nd class Royal Mail small parcel... so they have a deliv confirmation scan...but Amazon doesnt add that to order details as a tracking number so customer thinks there is no tracking. I actually note all the deliv confirmation numbers down so if the buyer does try a scam thinking it was untracked I can actually check. I get them constantly especially around Xmas, in fact 99% of messages are scammers saying not delivered when i can see it WAS. I reply with the delivery details and number.. most scammers dont respond and just go away. One or two respond to make up some wild tale that they somehow forgot theyd received it already. ONE was genuine and had been left in a safe place and no card left, but they foundit from my description of the delivery photo. Thankfully only one went on to open a fake AZ claim and although Amazon refunded they accepted item WAS delivered and did not count it on my ODR (although i had to email the MD to get them to reverse SS decision). I try to make my responses to suspected scammers sound as generic and AI produced as possible just including trcking number, carrier, deliv date and deliv address. I found being chatty just encourages scammers to spin a yarn and try and carry the scam on... had one lady, received order, claimed she hadnt and demanded replacement. I got bored of her and eventually refunded just to make her go away and although she had the original order AND a full refund.. she went berserk screaming I hadnt sent the replacement too LOL