Amazon refused to reimburse for the damaged item which was caused by Amazon Warehouse.
by Seller_VKrEjkTE8NaFP
The item was returned in Amazon's soft envelope which caused the damage. Now they said that it was damaged by the customer, which is false.
Tags: FBA, Fulfillment, Fulfillment center, Prime
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Jameson_Amazon
In reply to: Seller_VKrEjkTE8NaFP's post
Hi @Seller_VKrEjkTE8NaFP,
Thank you for reaching out on the Seller Forums!
When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here.
I hope you have a great weekend,
Jameson
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