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Seller_VKrEjkTE8NaFP

Amazon refused to reimburse for the damaged item which was caused by Amazon Warehouse.

The item was returned in Amazon's soft envelope which caused the damage. Now they said that it was damaged by the customer, which is false.

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Tags:FBA, Fulfillment, Fulfillment center, Prime
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Seller_VKrEjkTE8NaFP

Amazon refused to reimburse for the damaged item which was caused by Amazon Warehouse.

The item was returned in Amazon's soft envelope which caused the damage. Now they said that it was damaged by the customer, which is false.

Tags:FBA, Fulfillment, Fulfillment center, Prime
00
44 views
5 replies
Reply
5 replies
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Jameson_Amazon

Hi @Seller_VKrEjkTE8NaFP,

Thank you for reaching out on the Seller Forums!

When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here.

I hope you have a great weekend,

Jameson

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Seller_VKrEjkTE8NaFP

Amazon refused to reimburse for the damaged item which was caused by Amazon Warehouse.

The item was returned in Amazon's soft envelope which caused the damage. Now they said that it was damaged by the customer, which is false.

44 views
5 replies
Tags:FBA, Fulfillment, Fulfillment center, Prime
00
Reply
user profile
Seller_VKrEjkTE8NaFP

Amazon refused to reimburse for the damaged item which was caused by Amazon Warehouse.

The item was returned in Amazon's soft envelope which caused the damage. Now they said that it was damaged by the customer, which is false.

Tags:FBA, Fulfillment, Fulfillment center, Prime
00
44 views
5 replies
Reply
user profile

Amazon refused to reimburse for the damaged item which was caused by Amazon Warehouse.

by Seller_VKrEjkTE8NaFP

The item was returned in Amazon's soft envelope which caused the damage. Now they said that it was damaged by the customer, which is false.

Tags:FBA, Fulfillment, Fulfillment center, Prime
00
44 views
5 replies
Reply
5 replies
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Jameson_Amazon

Hi @Seller_VKrEjkTE8NaFP,

Thank you for reaching out on the Seller Forums!

When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here.

I hope you have a great weekend,

Jameson

00
Follow this discussion to be notified of new activity
user profile
Jameson_Amazon

Hi @Seller_VKrEjkTE8NaFP,

Thank you for reaching out on the Seller Forums!

When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here.

I hope you have a great weekend,

Jameson

00
user profile
Jameson_Amazon

Hi @Seller_VKrEjkTE8NaFP,

Thank you for reaching out on the Seller Forums!

When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here.

I hope you have a great weekend,

Jameson

00
Reply
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