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Read onlyCase #15227998121 was transferred on May 06, 2024. I kindly request a moderator to investigate its current status. I am concerned that it may be stuck in orbit without any response. Thank you!
Hello @Seller_esY01FAdm7wnA,
Thank you for reaching out on the Seller Forums.
I appreciate you providing the case ID for us to look into. At this time there are no updates to provide as the case has been transferred to the appropriate teams. So that I am able to assist you the best, I am engaging a Community Manager to review this situation further.
If you have any other questions or updates to provide, please feel free to respond here. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
Hello @Seller_esY01FAdm7wnA
Thanks for contacting Amazon Forums. I reviewed the case number you provided, but I see no updates. My suggestion would be to initiate a new case with seller support, as it has been an extended period without any updates on that case.
Once you create the case, please share the case number with me, and I will assist you in tracking it.
Have a great day!
Nano