Amazon fulfilled (FBA) shipped a product that arrived damaged. The customer wrote a review and posted pictures of the damage box which violates the Amazon Community Guidelines under 'Product condition and damage' (https://www.amazon.com/gp/help/customer/display.html?nodeId=GLHXEX85MENUE4XF).

I've contacted Amazon community help, however they were not helpful.

@Seller_Udi0JNbTrsmUV@Seller_R6oYCnTB9O1Uy@Seller_1KYLYkgAlu4xX

Amazon fulfilled (FBA) shipped a product that arrived damaged. The customer wrote a review based on this shipping damage, which violates the Amazon Community Guidelines under 'Product condition and damage' (https://www.amazon.com/gp/help/customer/display.html?nodeId=GLHXEX85MENUE4XF). The customer received a free replacement that was not damaged.

I've contacted Amazon community help, however they were not helpful. Case number ID 16064675851.

Thank you for looking into this.

Amazon fulfilled (FBA) shipped damaged product to the customer (the protection seal compromised). The customer wrote a review that he received damaged product, which violates the Amazon Community Guidelines under 'Product condition and damage' (https://www.amazon.com/gp/help/customer/display.html?nodeId=GLHXEX85MENUE4XF).I've contacted Amazon community help, however they were not helpful.

@Seller_R6oYCnTB9O1Uy

@Seller_ovM5p622oIbGp

@Seller_Udi0JNbTrsmUV

@Seller_1KYLYkgAlu4xX