Brand Registry misuse by other sellers
How is it that sellers are allowed to misuse the Brand Registry? I created listings years ago, and now a different seller is claiming a trademark. When I look up their trademark on the government website, it doesn’t even list the classes I’m selling in. How is that allowed? Also, when I try to get it fixed, I’m just being shut down by seller support.
Brand Registry misuse by other sellers
How is it that sellers are allowed to misuse the Brand Registry? I created listings years ago, and now a different seller is claiming a trademark. When I look up their trademark on the government website, it doesn’t even list the classes I’m selling in. How is that allowed? Also, when I try to get it fixed, I’m just being shut down by seller support.
7 replies
Dougal_Amazon
Hello @Seller_Hfr4Yd0fzGT3N,
My name is Dougal from the Community Manager Team and I am happy to review what is going on and provide some guidance on what you can do.
Have you opened a Seller Support or Brand Registry support case with the detail of the ASINs and when you noticed this change? If so, please provide that Case ID here and I will review and escalate as needed. If you have not yet, please open a case and provide as much detail for the relevant team to review and correct the issue as needed.
I can follow along with the new case as well if you provide the case ID here.
Looking forward to assisting further wherever I am able.
Best, Dougal
Brand Registry misuse by other sellers
How is it that sellers are allowed to misuse the Brand Registry? I created listings years ago, and now a different seller is claiming a trademark. When I look up their trademark on the government website, it doesn’t even list the classes I’m selling in. How is that allowed? Also, when I try to get it fixed, I’m just being shut down by seller support.
Brand Registry misuse by other sellers
How is it that sellers are allowed to misuse the Brand Registry? I created listings years ago, and now a different seller is claiming a trademark. When I look up their trademark on the government website, it doesn’t even list the classes I’m selling in. How is that allowed? Also, when I try to get it fixed, I’m just being shut down by seller support.
Brand Registry misuse by other sellers
How is it that sellers are allowed to misuse the Brand Registry? I created listings years ago, and now a different seller is claiming a trademark. When I look up their trademark on the government website, it doesn’t even list the classes I’m selling in. How is that allowed? Also, when I try to get it fixed, I’m just being shut down by seller support.
7 replies
7 replies
Dougal_Amazon
Hello @Seller_Hfr4Yd0fzGT3N,
My name is Dougal from the Community Manager Team and I am happy to review what is going on and provide some guidance on what you can do.
Have you opened a Seller Support or Brand Registry support case with the detail of the ASINs and when you noticed this change? If so, please provide that Case ID here and I will review and escalate as needed. If you have not yet, please open a case and provide as much detail for the relevant team to review and correct the issue as needed.
I can follow along with the new case as well if you provide the case ID here.
Looking forward to assisting further wherever I am able.
Best, Dougal
Dougal_Amazon
Hello @Seller_Hfr4Yd0fzGT3N,
My name is Dougal from the Community Manager Team and I am happy to review what is going on and provide some guidance on what you can do.
Have you opened a Seller Support or Brand Registry support case with the detail of the ASINs and when you noticed this change? If so, please provide that Case ID here and I will review and escalate as needed. If you have not yet, please open a case and provide as much detail for the relevant team to review and correct the issue as needed.
I can follow along with the new case as well if you provide the case ID here.
Looking forward to assisting further wherever I am able.
Best, Dougal
Dougal_Amazon
Hello @Seller_Hfr4Yd0fzGT3N,
My name is Dougal from the Community Manager Team and I am happy to review what is going on and provide some guidance on what you can do.
Have you opened a Seller Support or Brand Registry support case with the detail of the ASINs and when you noticed this change? If so, please provide that Case ID here and I will review and escalate as needed. If you have not yet, please open a case and provide as much detail for the relevant team to review and correct the issue as needed.
I can follow along with the new case as well if you provide the case ID here.
Looking forward to assisting further wherever I am able.
Best, Dougal
