Your seller-fulfilled offers have been deactivated - help!!
I was deactivated on 12/25 ...Merry Christmas. I'm assuming this is due to OTDR being delayed but my late shipment rate is 0% so that doesn't seem fair that the post office is just slow... Anyways I keep submitting appeals with the info that they are requesting but Im not 100% understanding what they want really... I am on amazon handmade. This is my sole income as a single mom and I am majorly stressing at the moment :( when i submit appeals they are like automatically denied within a few minutes like its an automatic thing and I am so nervous I wont get back on.
Your seller-fulfilled offers have been deactivated - help!!
I was deactivated on 12/25 ...Merry Christmas. I'm assuming this is due to OTDR being delayed but my late shipment rate is 0% so that doesn't seem fair that the post office is just slow... Anyways I keep submitting appeals with the info that they are requesting but Im not 100% understanding what they want really... I am on amazon handmade. This is my sole income as a single mom and I am majorly stressing at the moment :( when i submit appeals they are like automatically denied within a few minutes like its an automatic thing and I am so nervous I wont get back on.
1 reply
Emet_Amazon
Hello @Seller_Evm8E6ye0COIO,
Thank you for posting your concerns with your account deactivation.
You mentioned that this could possibly be due to the OTDR but that your late shipment rate is 0%. When your account was deactivated, did you receive a performance notification that specified the reason? If there were delays in the delivery, were there any customer complaints, or were we asking for proof of delivery?
As there can be a number of situations that could have occurred in this scenario, I would need more information to provide proper guidance. I would additionally ask what information you've provided so far to dispute or appeal the situation?
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Your seller-fulfilled offers have been deactivated - help!!
I was deactivated on 12/25 ...Merry Christmas. I'm assuming this is due to OTDR being delayed but my late shipment rate is 0% so that doesn't seem fair that the post office is just slow... Anyways I keep submitting appeals with the info that they are requesting but Im not 100% understanding what they want really... I am on amazon handmade. This is my sole income as a single mom and I am majorly stressing at the moment :( when i submit appeals they are like automatically denied within a few minutes like its an automatic thing and I am so nervous I wont get back on.
Your seller-fulfilled offers have been deactivated - help!!
I was deactivated on 12/25 ...Merry Christmas. I'm assuming this is due to OTDR being delayed but my late shipment rate is 0% so that doesn't seem fair that the post office is just slow... Anyways I keep submitting appeals with the info that they are requesting but Im not 100% understanding what they want really... I am on amazon handmade. This is my sole income as a single mom and I am majorly stressing at the moment :( when i submit appeals they are like automatically denied within a few minutes like its an automatic thing and I am so nervous I wont get back on.
Your seller-fulfilled offers have been deactivated - help!!
I was deactivated on 12/25 ...Merry Christmas. I'm assuming this is due to OTDR being delayed but my late shipment rate is 0% so that doesn't seem fair that the post office is just slow... Anyways I keep submitting appeals with the info that they are requesting but Im not 100% understanding what they want really... I am on amazon handmade. This is my sole income as a single mom and I am majorly stressing at the moment :( when i submit appeals they are like automatically denied within a few minutes like its an automatic thing and I am so nervous I wont get back on.
1 reply
1 reply
Emet_Amazon
Hello @Seller_Evm8E6ye0COIO,
Thank you for posting your concerns with your account deactivation.
You mentioned that this could possibly be due to the OTDR but that your late shipment rate is 0%. When your account was deactivated, did you receive a performance notification that specified the reason? If there were delays in the delivery, were there any customer complaints, or were we asking for proof of delivery?
As there can be a number of situations that could have occurred in this scenario, I would need more information to provide proper guidance. I would additionally ask what information you've provided so far to dispute or appeal the situation?
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_Evm8E6ye0COIO,
Thank you for posting your concerns with your account deactivation.
You mentioned that this could possibly be due to the OTDR but that your late shipment rate is 0%. When your account was deactivated, did you receive a performance notification that specified the reason? If there were delays in the delivery, were there any customer complaints, or were we asking for proof of delivery?
As there can be a number of situations that could have occurred in this scenario, I would need more information to provide proper guidance. I would additionally ask what information you've provided so far to dispute or appeal the situation?
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_Evm8E6ye0COIO,
Thank you for posting your concerns with your account deactivation.
You mentioned that this could possibly be due to the OTDR but that your late shipment rate is 0%. When your account was deactivated, did you receive a performance notification that specified the reason? If there were delays in the delivery, were there any customer complaints, or were we asking for proof of delivery?
As there can be a number of situations that could have occurred in this scenario, I would need more information to provide proper guidance. I would additionally ask what information you've provided so far to dispute or appeal the situation?
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
