Dear Support Team

ID 408-3886647-4132300 showing its "Return" and amount refund to customer by Amazon and also amount deducted from our account but also its showing as "Delivered to Buyer"

and customer voice is POOR Rating,

its conflict, as its return product then why showing "Delivered to Buyer" and if Delivered then why amount deducted from our accounts and if delivered then why Poor rating (could be) but its not customer feedback