Why is Seller Support PURPOSELY INEPT - They try so hard to not work it is getting scary
Restricted product violation on a now deleted ASIN. It needs Photos uploaded but Amazon doesnt ALLOW YOU TO RE- CREATE a RESTRICTED ASIN and this INEPT Seller Support dept says I have to upload the images to the listing for them to even CONSIDER accepting an appeal for review.
I told them 13 times now (case is 4 pages long) that That is impossible. I have uploaded the photos more than once to the case itself. it has been a BROKEN circle of responses which PROVES AMAZON ECOLOGY of DONT HELP and CAUSE MORE WORK for sellers.
I Know i need to mansplain it because the MODS here probably will have issue understanding and first response is going to be defining what i am supposed to do in which AMAZON BLOCKS YOU FROM DOING.
How Hard is it to TRAIN REPS IN THIS RESTRICTED PRODUCTS APPEALS that you CANNOT ASK A SELLER to RE-create a RESTRICTED LISTING. It is Not possible and AGAINST AMAZON POLICIES to RE-CREATE a Restricted listing. It is a VIOLATION ITSELF and is grounds for immediate account suspension for attempt to circumvent amazon policies.
CAN ANYONE AT AMAZON ACTUALLY PICK UP CORRECTLY WHAT I AM PUTTING DOWN HERE!!!!!!!!
THERE ARE NUMEROUS CASES.. this is just one that has gotten over 4 pages. other are getting to page 2 of this nonsense
case 14951985921
Why is Seller Support PURPOSELY INEPT - They try so hard to not work it is getting scary
Restricted product violation on a now deleted ASIN. It needs Photos uploaded but Amazon doesnt ALLOW YOU TO RE- CREATE a RESTRICTED ASIN and this INEPT Seller Support dept says I have to upload the images to the listing for them to even CONSIDER accepting an appeal for review.
I told them 13 times now (case is 4 pages long) that That is impossible. I have uploaded the photos more than once to the case itself. it has been a BROKEN circle of responses which PROVES AMAZON ECOLOGY of DONT HELP and CAUSE MORE WORK for sellers.
I Know i need to mansplain it because the MODS here probably will have issue understanding and first response is going to be defining what i am supposed to do in which AMAZON BLOCKS YOU FROM DOING.
How Hard is it to TRAIN REPS IN THIS RESTRICTED PRODUCTS APPEALS that you CANNOT ASK A SELLER to RE-create a RESTRICTED LISTING. It is Not possible and AGAINST AMAZON POLICIES to RE-CREATE a Restricted listing. It is a VIOLATION ITSELF and is grounds for immediate account suspension for attempt to circumvent amazon policies.
CAN ANYONE AT AMAZON ACTUALLY PICK UP CORRECTLY WHAT I AM PUTTING DOWN HERE!!!!!!!!
THERE ARE NUMEROUS CASES.. this is just one that has gotten over 4 pages. other are getting to page 2 of this nonsense
case 14951985921
10 replies
Seller_Lu3bFSNnS57zM
15084612451 is another case in which i just cannot understand why no one wants to work the job they are being paid to do.
NO YOU CANNOT update an ASIN that DOES NOT exist in your inventory. you can CREATE a listing but you cannot UPDATE one. This rep in the above case suggested i VIOLATE AMAzon policy on relisting restricted product under a NEW ASIN to fix the old ASIN.
THanks for telling me to risk losing my entire Amazon account because you dont want to add the photos in the case yourself
Nikki_Amazon
Greetings @Seller_Lu3bFSNnS57zM,
Nikki here to help you with restricted product violation.
I'm sorry for the delay in responding to your post here at the Seller Forums. Our team of moderators is constantly working to address all inquiries as soon as we can.
When you uploaded the images, did you ensure that all sides of the product were included? Have you also uploaded the images to the product detail page? All product information must be clearly visible.
Additionally, the label and packaging are required to ensure your product is in compliance and valid for review. Please note that template images will not be accepted for review. All product information must be presented in English.
I hope I could help you today. The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward.
Wish you all the best,
Nikki
LeviDylan_Amazon
Hello @Seller_Lu3bFSNnS57zM,
Thank you for your post.
case 14951985921
I have reviewed the cases that you have provided and can confirm that this issue has been transferred to the appropriate team for the re-listing concerns you are facing.
I would like to monitor this so we can get a resolution for you. If you get any updates on this, please provide the details here. If there are any updates to provide to you, I will reach out here in this thread.
Wishing you the best,
LeviDylan
Why is Seller Support PURPOSELY INEPT - They try so hard to not work it is getting scary
Restricted product violation on a now deleted ASIN. It needs Photos uploaded but Amazon doesnt ALLOW YOU TO RE- CREATE a RESTRICTED ASIN and this INEPT Seller Support dept says I have to upload the images to the listing for them to even CONSIDER accepting an appeal for review.
I told them 13 times now (case is 4 pages long) that That is impossible. I have uploaded the photos more than once to the case itself. it has been a BROKEN circle of responses which PROVES AMAZON ECOLOGY of DONT HELP and CAUSE MORE WORK for sellers.
I Know i need to mansplain it because the MODS here probably will have issue understanding and first response is going to be defining what i am supposed to do in which AMAZON BLOCKS YOU FROM DOING.
How Hard is it to TRAIN REPS IN THIS RESTRICTED PRODUCTS APPEALS that you CANNOT ASK A SELLER to RE-create a RESTRICTED LISTING. It is Not possible and AGAINST AMAZON POLICIES to RE-CREATE a Restricted listing. It is a VIOLATION ITSELF and is grounds for immediate account suspension for attempt to circumvent amazon policies.
CAN ANYONE AT AMAZON ACTUALLY PICK UP CORRECTLY WHAT I AM PUTTING DOWN HERE!!!!!!!!
THERE ARE NUMEROUS CASES.. this is just one that has gotten over 4 pages. other are getting to page 2 of this nonsense
case 14951985921
Why is Seller Support PURPOSELY INEPT - They try so hard to not work it is getting scary
Restricted product violation on a now deleted ASIN. It needs Photos uploaded but Amazon doesnt ALLOW YOU TO RE- CREATE a RESTRICTED ASIN and this INEPT Seller Support dept says I have to upload the images to the listing for them to even CONSIDER accepting an appeal for review.
I told them 13 times now (case is 4 pages long) that That is impossible. I have uploaded the photos more than once to the case itself. it has been a BROKEN circle of responses which PROVES AMAZON ECOLOGY of DONT HELP and CAUSE MORE WORK for sellers.
I Know i need to mansplain it because the MODS here probably will have issue understanding and first response is going to be defining what i am supposed to do in which AMAZON BLOCKS YOU FROM DOING.
How Hard is it to TRAIN REPS IN THIS RESTRICTED PRODUCTS APPEALS that you CANNOT ASK A SELLER to RE-create a RESTRICTED LISTING. It is Not possible and AGAINST AMAZON POLICIES to RE-CREATE a Restricted listing. It is a VIOLATION ITSELF and is grounds for immediate account suspension for attempt to circumvent amazon policies.
CAN ANYONE AT AMAZON ACTUALLY PICK UP CORRECTLY WHAT I AM PUTTING DOWN HERE!!!!!!!!
THERE ARE NUMEROUS CASES.. this is just one that has gotten over 4 pages. other are getting to page 2 of this nonsense
case 14951985921
Why is Seller Support PURPOSELY INEPT - They try so hard to not work it is getting scary
Restricted product violation on a now deleted ASIN. It needs Photos uploaded but Amazon doesnt ALLOW YOU TO RE- CREATE a RESTRICTED ASIN and this INEPT Seller Support dept says I have to upload the images to the listing for them to even CONSIDER accepting an appeal for review.
I told them 13 times now (case is 4 pages long) that That is impossible. I have uploaded the photos more than once to the case itself. it has been a BROKEN circle of responses which PROVES AMAZON ECOLOGY of DONT HELP and CAUSE MORE WORK for sellers.
I Know i need to mansplain it because the MODS here probably will have issue understanding and first response is going to be defining what i am supposed to do in which AMAZON BLOCKS YOU FROM DOING.
How Hard is it to TRAIN REPS IN THIS RESTRICTED PRODUCTS APPEALS that you CANNOT ASK A SELLER to RE-create a RESTRICTED LISTING. It is Not possible and AGAINST AMAZON POLICIES to RE-CREATE a Restricted listing. It is a VIOLATION ITSELF and is grounds for immediate account suspension for attempt to circumvent amazon policies.
CAN ANYONE AT AMAZON ACTUALLY PICK UP CORRECTLY WHAT I AM PUTTING DOWN HERE!!!!!!!!
THERE ARE NUMEROUS CASES.. this is just one that has gotten over 4 pages. other are getting to page 2 of this nonsense
case 14951985921
10 replies
10 replies
Seller_Lu3bFSNnS57zM
15084612451 is another case in which i just cannot understand why no one wants to work the job they are being paid to do.
NO YOU CANNOT update an ASIN that DOES NOT exist in your inventory. you can CREATE a listing but you cannot UPDATE one. This rep in the above case suggested i VIOLATE AMAzon policy on relisting restricted product under a NEW ASIN to fix the old ASIN.
THanks for telling me to risk losing my entire Amazon account because you dont want to add the photos in the case yourself
Nikki_Amazon
Greetings @Seller_Lu3bFSNnS57zM,
Nikki here to help you with restricted product violation.
I'm sorry for the delay in responding to your post here at the Seller Forums. Our team of moderators is constantly working to address all inquiries as soon as we can.
When you uploaded the images, did you ensure that all sides of the product were included? Have you also uploaded the images to the product detail page? All product information must be clearly visible.
Additionally, the label and packaging are required to ensure your product is in compliance and valid for review. Please note that template images will not be accepted for review. All product information must be presented in English.
I hope I could help you today. The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward.
Wish you all the best,
Nikki
LeviDylan_Amazon
Hello @Seller_Lu3bFSNnS57zM,
Thank you for your post.
case 14951985921
I have reviewed the cases that you have provided and can confirm that this issue has been transferred to the appropriate team for the re-listing concerns you are facing.
I would like to monitor this so we can get a resolution for you. If you get any updates on this, please provide the details here. If there are any updates to provide to you, I will reach out here in this thread.
Wishing you the best,
LeviDylan
Seller_Lu3bFSNnS57zM
15084612451 is another case in which i just cannot understand why no one wants to work the job they are being paid to do.
NO YOU CANNOT update an ASIN that DOES NOT exist in your inventory. you can CREATE a listing but you cannot UPDATE one. This rep in the above case suggested i VIOLATE AMAzon policy on relisting restricted product under a NEW ASIN to fix the old ASIN.
THanks for telling me to risk losing my entire Amazon account because you dont want to add the photos in the case yourself
Seller_Lu3bFSNnS57zM
15084612451 is another case in which i just cannot understand why no one wants to work the job they are being paid to do.
NO YOU CANNOT update an ASIN that DOES NOT exist in your inventory. you can CREATE a listing but you cannot UPDATE one. This rep in the above case suggested i VIOLATE AMAzon policy on relisting restricted product under a NEW ASIN to fix the old ASIN.
THanks for telling me to risk losing my entire Amazon account because you dont want to add the photos in the case yourself
Nikki_Amazon
Greetings @Seller_Lu3bFSNnS57zM,
Nikki here to help you with restricted product violation.
I'm sorry for the delay in responding to your post here at the Seller Forums. Our team of moderators is constantly working to address all inquiries as soon as we can.
When you uploaded the images, did you ensure that all sides of the product were included? Have you also uploaded the images to the product detail page? All product information must be clearly visible.
Additionally, the label and packaging are required to ensure your product is in compliance and valid for review. Please note that template images will not be accepted for review. All product information must be presented in English.
I hope I could help you today. The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward.
Wish you all the best,
Nikki
Nikki_Amazon
Greetings @Seller_Lu3bFSNnS57zM,
Nikki here to help you with restricted product violation.
I'm sorry for the delay in responding to your post here at the Seller Forums. Our team of moderators is constantly working to address all inquiries as soon as we can.
When you uploaded the images, did you ensure that all sides of the product were included? Have you also uploaded the images to the product detail page? All product information must be clearly visible.
Additionally, the label and packaging are required to ensure your product is in compliance and valid for review. Please note that template images will not be accepted for review. All product information must be presented in English.
I hope I could help you today. The forums community and I are committed to assisting you. Feel free to share how we can support you moving forward.
Wish you all the best,
Nikki
LeviDylan_Amazon
Hello @Seller_Lu3bFSNnS57zM,
Thank you for your post.
case 14951985921
I have reviewed the cases that you have provided and can confirm that this issue has been transferred to the appropriate team for the re-listing concerns you are facing.
I would like to monitor this so we can get a resolution for you. If you get any updates on this, please provide the details here. If there are any updates to provide to you, I will reach out here in this thread.
Wishing you the best,
LeviDylan
LeviDylan_Amazon
Hello @Seller_Lu3bFSNnS57zM,
Thank you for your post.
case 14951985921
I have reviewed the cases that you have provided and can confirm that this issue has been transferred to the appropriate team for the re-listing concerns you are facing.
I would like to monitor this so we can get a resolution for you. If you get any updates on this, please provide the details here. If there are any updates to provide to you, I will reach out here in this thread.
Wishing you the best,
LeviDylan
