Verify your Amazon seller bank account information
Yesterday I received an email from Amazon asking me to verify my bank account information.
I have been selling on Amazon for more than 2 years and I thought that this data was validated at the time of registering the account.
The problem occurs when I'm on the Manage deposit methods page and I can't see or find the "BUTTON" to verify my account, everything ends there.
Please someone is presenting the same problem and if they found the solution can you tell me how to solve this problem.
Thank you
Hello,
To help us earn and maintain customer trust, we are requiring selling partners to verify their bank account information in accordance with the Amazon Services Business Solutions Agreement. To complete the verification process, please follow the instructions below in Seller Central within the next 7 days Seller Central.
Next steps:
1. Login to your Amazon seller central account.
2. In Seller Central, go to the Settings menu and select Account Info to view your Seller Account Information page.
3. In the Payment Information section, select the Deposit Methods page.
4. Go to the Manage Deposit Methods page, find the bank account that you are using to receive disbursements, and click on the Verify button.
5. Once you are on the Verify Bank Account page, select the Bank Account Holder Name, upload your bank account statement, and submit for Verification.
6. You will be redirected to the Manage Deposit Methods page where you will see that the Verification Status of your bank account is In progress. Your bank account verification may take up to 48 hours
7. You will be notified via email when your bank account has been successfully verified. Once you receive the confirmation, go to the Deposit Methods page and Assign the verified bank account to the Amazon.com marketplace from the Assign Deposit Method page
8. You will receive confirmation that the deposit method has been updated successfully, and your bank account will be set of the Amazon.com marketplace.
We’re here to help:
If you have questions about this process, please contact Seller Support via https://sellercentral.amazon.com/help/hub/support.
Sincerely,
Seller Performance Team
Amazon.com
Verify your Amazon seller bank account information
Yesterday I received an email from Amazon asking me to verify my bank account information.
I have been selling on Amazon for more than 2 years and I thought that this data was validated at the time of registering the account.
The problem occurs when I'm on the Manage deposit methods page and I can't see or find the "BUTTON" to verify my account, everything ends there.
Please someone is presenting the same problem and if they found the solution can you tell me how to solve this problem.
Thank you
Hello,
To help us earn and maintain customer trust, we are requiring selling partners to verify their bank account information in accordance with the Amazon Services Business Solutions Agreement. To complete the verification process, please follow the instructions below in Seller Central within the next 7 days Seller Central.
Next steps:
1. Login to your Amazon seller central account.
2. In Seller Central, go to the Settings menu and select Account Info to view your Seller Account Information page.
3. In the Payment Information section, select the Deposit Methods page.
4. Go to the Manage Deposit Methods page, find the bank account that you are using to receive disbursements, and click on the Verify button.
5. Once you are on the Verify Bank Account page, select the Bank Account Holder Name, upload your bank account statement, and submit for Verification.
6. You will be redirected to the Manage Deposit Methods page where you will see that the Verification Status of your bank account is In progress. Your bank account verification may take up to 48 hours
7. You will be notified via email when your bank account has been successfully verified. Once you receive the confirmation, go to the Deposit Methods page and Assign the verified bank account to the Amazon.com marketplace from the Assign Deposit Method page
8. You will receive confirmation that the deposit method has been updated successfully, and your bank account will be set of the Amazon.com marketplace.
We’re here to help:
If you have questions about this process, please contact Seller Support via https://sellercentral.amazon.com/help/hub/support.
Sincerely,
Seller Performance Team
Amazon.com
20 replies
Seller_951dld1h12ULQ
Similar to you, I was looking for a verification button but couldn't find one.
Seller_hDPfpzny5LFi7
Same with me, no verification button either.
Seller_J01JP1nMsG118
From the Account Info page click on Deposit Methods then Manage Deposit Methods. The first time I did that (after receiving the verify bank email) there was a verify link next to the "remove from default" link. Hope that helps. Good luck!
I clicked it and submitted the required docs only for them to send me an email saying my info did not match. I've been a seller for a few years and have had the same name and bank account since my first account verification. Now I am stuck in and endless loop with Seller Support trying to get this resolved before they deactivate my account (as stated in the last email they sent me).
Seller_dCrcAQ73vo05M
Re verifying your bank account https://sellercentral.amazon.com/seller-forums/discussions/t/64ec1c95-b57b-4e26-a46d-2745fd78919b?postId=bef63e38-2981-45fd-a1fc-f73d4b466f90
Seller_IeIpZeFkBY9u0
WATCH ALL THE FRAUD THAT HAPPENS NOW THAT WE ALL HAVE SUBMITTED CONFIDENTIAL INFORMATION THAT CAN EASILY BE USED TO DEPLETE YOUR BANK ACCOUNTS.
Seller_n2UKW2Le6RHlv
I got that too but I can it's a scam email, the sender is 'Amazon', instead of 'Amazon.com', so please be careful not to input anything there. contact seller central if you want to confirm.
Steve_Amazon
Hi @Seller_v2laoQdsVlgOo,
Steve from Amazon here. Thank you for bringing this matter to our attention. I am working on finding more information about this and will provide an update as soon as I have more information.
In the meantime, please create a case to Seller Support for this as well and drop the Case ID on this thread once complete. This will help with the troubleshooting process while I look into this.
Thank you,
Steve
Steve_Amazon
Hi Everyone,
We are facing some technical issues at this time and apologize for the inconvenience. You will be able to submit bank statements for verification starting May 1st. We request Selling Partners to come back to Deposit Method pages after May 1st and follow the instructions in the emails they received to trigger verification.
Thanks for everyone's patience here as we work through this.
Steve
Seller_lw7jo3IcnAlSm
I've had this problem for several months. The Amazon page listed only my name and the state, not my actual business name, which is how I've been registered with Amazon for 15 years. To make a long, sad story short, you need to have your bank write a letter of account verification showing that you are in charge of your business account. The letter ties your personal name to your business account. I finally figured this out, and eight hours later the threat of deactivation was lifted.
Judging by the forums, thousand of Amazon sellers must be having this same problem, yet unconscionably, Amazon seems to be staying silent instead of explaining what they want and how to get it. C'mon, Amazon, start acting like a business and serve your customers--we sellers!
Verify your Amazon seller bank account information
Yesterday I received an email from Amazon asking me to verify my bank account information.
I have been selling on Amazon for more than 2 years and I thought that this data was validated at the time of registering the account.
The problem occurs when I'm on the Manage deposit methods page and I can't see or find the "BUTTON" to verify my account, everything ends there.
Please someone is presenting the same problem and if they found the solution can you tell me how to solve this problem.
Thank you
Hello,
To help us earn and maintain customer trust, we are requiring selling partners to verify their bank account information in accordance with the Amazon Services Business Solutions Agreement. To complete the verification process, please follow the instructions below in Seller Central within the next 7 days Seller Central.
Next steps:
1. Login to your Amazon seller central account.
2. In Seller Central, go to the Settings menu and select Account Info to view your Seller Account Information page.
3. In the Payment Information section, select the Deposit Methods page.
4. Go to the Manage Deposit Methods page, find the bank account that you are using to receive disbursements, and click on the Verify button.
5. Once you are on the Verify Bank Account page, select the Bank Account Holder Name, upload your bank account statement, and submit for Verification.
6. You will be redirected to the Manage Deposit Methods page where you will see that the Verification Status of your bank account is In progress. Your bank account verification may take up to 48 hours
7. You will be notified via email when your bank account has been successfully verified. Once you receive the confirmation, go to the Deposit Methods page and Assign the verified bank account to the Amazon.com marketplace from the Assign Deposit Method page
8. You will receive confirmation that the deposit method has been updated successfully, and your bank account will be set of the Amazon.com marketplace.
We’re here to help:
If you have questions about this process, please contact Seller Support via https://sellercentral.amazon.com/help/hub/support.
Sincerely,
Seller Performance Team
Amazon.com
Verify your Amazon seller bank account information
Yesterday I received an email from Amazon asking me to verify my bank account information.
I have been selling on Amazon for more than 2 years and I thought that this data was validated at the time of registering the account.
The problem occurs when I'm on the Manage deposit methods page and I can't see or find the "BUTTON" to verify my account, everything ends there.
Please someone is presenting the same problem and if they found the solution can you tell me how to solve this problem.
Thank you
Hello,
To help us earn and maintain customer trust, we are requiring selling partners to verify their bank account information in accordance with the Amazon Services Business Solutions Agreement. To complete the verification process, please follow the instructions below in Seller Central within the next 7 days Seller Central.
Next steps:
1. Login to your Amazon seller central account.
2. In Seller Central, go to the Settings menu and select Account Info to view your Seller Account Information page.
3. In the Payment Information section, select the Deposit Methods page.
4. Go to the Manage Deposit Methods page, find the bank account that you are using to receive disbursements, and click on the Verify button.
5. Once you are on the Verify Bank Account page, select the Bank Account Holder Name, upload your bank account statement, and submit for Verification.
6. You will be redirected to the Manage Deposit Methods page where you will see that the Verification Status of your bank account is In progress. Your bank account verification may take up to 48 hours
7. You will be notified via email when your bank account has been successfully verified. Once you receive the confirmation, go to the Deposit Methods page and Assign the verified bank account to the Amazon.com marketplace from the Assign Deposit Method page
8. You will receive confirmation that the deposit method has been updated successfully, and your bank account will be set of the Amazon.com marketplace.
We’re here to help:
If you have questions about this process, please contact Seller Support via https://sellercentral.amazon.com/help/hub/support.
Sincerely,
Seller Performance Team
Amazon.com
Verify your Amazon seller bank account information
Yesterday I received an email from Amazon asking me to verify my bank account information.
I have been selling on Amazon for more than 2 years and I thought that this data was validated at the time of registering the account.
The problem occurs when I'm on the Manage deposit methods page and I can't see or find the "BUTTON" to verify my account, everything ends there.
Please someone is presenting the same problem and if they found the solution can you tell me how to solve this problem.
Thank you
Hello,
To help us earn and maintain customer trust, we are requiring selling partners to verify their bank account information in accordance with the Amazon Services Business Solutions Agreement. To complete the verification process, please follow the instructions below in Seller Central within the next 7 days Seller Central.
Next steps:
1. Login to your Amazon seller central account.
2. In Seller Central, go to the Settings menu and select Account Info to view your Seller Account Information page.
3. In the Payment Information section, select the Deposit Methods page.
4. Go to the Manage Deposit Methods page, find the bank account that you are using to receive disbursements, and click on the Verify button.
5. Once you are on the Verify Bank Account page, select the Bank Account Holder Name, upload your bank account statement, and submit for Verification.
6. You will be redirected to the Manage Deposit Methods page where you will see that the Verification Status of your bank account is In progress. Your bank account verification may take up to 48 hours
7. You will be notified via email when your bank account has been successfully verified. Once you receive the confirmation, go to the Deposit Methods page and Assign the verified bank account to the Amazon.com marketplace from the Assign Deposit Method page
8. You will receive confirmation that the deposit method has been updated successfully, and your bank account will be set of the Amazon.com marketplace.
We’re here to help:
If you have questions about this process, please contact Seller Support via https://sellercentral.amazon.com/help/hub/support.
Sincerely,
Seller Performance Team
Amazon.com
20 replies
20 replies
Seller_951dld1h12ULQ
Similar to you, I was looking for a verification button but couldn't find one.
Seller_hDPfpzny5LFi7
Same with me, no verification button either.
Seller_J01JP1nMsG118
From the Account Info page click on Deposit Methods then Manage Deposit Methods. The first time I did that (after receiving the verify bank email) there was a verify link next to the "remove from default" link. Hope that helps. Good luck!
I clicked it and submitted the required docs only for them to send me an email saying my info did not match. I've been a seller for a few years and have had the same name and bank account since my first account verification. Now I am stuck in and endless loop with Seller Support trying to get this resolved before they deactivate my account (as stated in the last email they sent me).
Seller_dCrcAQ73vo05M
Re verifying your bank account https://sellercentral.amazon.com/seller-forums/discussions/t/64ec1c95-b57b-4e26-a46d-2745fd78919b?postId=bef63e38-2981-45fd-a1fc-f73d4b466f90
Seller_IeIpZeFkBY9u0
WATCH ALL THE FRAUD THAT HAPPENS NOW THAT WE ALL HAVE SUBMITTED CONFIDENTIAL INFORMATION THAT CAN EASILY BE USED TO DEPLETE YOUR BANK ACCOUNTS.
Seller_n2UKW2Le6RHlv
I got that too but I can it's a scam email, the sender is 'Amazon', instead of 'Amazon.com', so please be careful not to input anything there. contact seller central if you want to confirm.
Steve_Amazon
Hi @Seller_v2laoQdsVlgOo,
Steve from Amazon here. Thank you for bringing this matter to our attention. I am working on finding more information about this and will provide an update as soon as I have more information.
In the meantime, please create a case to Seller Support for this as well and drop the Case ID on this thread once complete. This will help with the troubleshooting process while I look into this.
Thank you,
Steve
Steve_Amazon
Hi Everyone,
We are facing some technical issues at this time and apologize for the inconvenience. You will be able to submit bank statements for verification starting May 1st. We request Selling Partners to come back to Deposit Method pages after May 1st and follow the instructions in the emails they received to trigger verification.
Thanks for everyone's patience here as we work through this.
Steve
Seller_lw7jo3IcnAlSm
I've had this problem for several months. The Amazon page listed only my name and the state, not my actual business name, which is how I've been registered with Amazon for 15 years. To make a long, sad story short, you need to have your bank write a letter of account verification showing that you are in charge of your business account. The letter ties your personal name to your business account. I finally figured this out, and eight hours later the threat of deactivation was lifted.
Judging by the forums, thousand of Amazon sellers must be having this same problem, yet unconscionably, Amazon seems to be staying silent instead of explaining what they want and how to get it. C'mon, Amazon, start acting like a business and serve your customers--we sellers!
Seller_951dld1h12ULQ
Similar to you, I was looking for a verification button but couldn't find one.
Seller_951dld1h12ULQ
Similar to you, I was looking for a verification button but couldn't find one.
Seller_hDPfpzny5LFi7
Same with me, no verification button either.
Seller_hDPfpzny5LFi7
Same with me, no verification button either.
Seller_J01JP1nMsG118
From the Account Info page click on Deposit Methods then Manage Deposit Methods. The first time I did that (after receiving the verify bank email) there was a verify link next to the "remove from default" link. Hope that helps. Good luck!
I clicked it and submitted the required docs only for them to send me an email saying my info did not match. I've been a seller for a few years and have had the same name and bank account since my first account verification. Now I am stuck in and endless loop with Seller Support trying to get this resolved before they deactivate my account (as stated in the last email they sent me).
Seller_J01JP1nMsG118
From the Account Info page click on Deposit Methods then Manage Deposit Methods. The first time I did that (after receiving the verify bank email) there was a verify link next to the "remove from default" link. Hope that helps. Good luck!
I clicked it and submitted the required docs only for them to send me an email saying my info did not match. I've been a seller for a few years and have had the same name and bank account since my first account verification. Now I am stuck in and endless loop with Seller Support trying to get this resolved before they deactivate my account (as stated in the last email they sent me).
Seller_dCrcAQ73vo05M
Re verifying your bank account https://sellercentral.amazon.com/seller-forums/discussions/t/64ec1c95-b57b-4e26-a46d-2745fd78919b?postId=bef63e38-2981-45fd-a1fc-f73d4b466f90
Seller_dCrcAQ73vo05M
Re verifying your bank account https://sellercentral.amazon.com/seller-forums/discussions/t/64ec1c95-b57b-4e26-a46d-2745fd78919b?postId=bef63e38-2981-45fd-a1fc-f73d4b466f90
Seller_IeIpZeFkBY9u0
WATCH ALL THE FRAUD THAT HAPPENS NOW THAT WE ALL HAVE SUBMITTED CONFIDENTIAL INFORMATION THAT CAN EASILY BE USED TO DEPLETE YOUR BANK ACCOUNTS.
Seller_IeIpZeFkBY9u0
WATCH ALL THE FRAUD THAT HAPPENS NOW THAT WE ALL HAVE SUBMITTED CONFIDENTIAL INFORMATION THAT CAN EASILY BE USED TO DEPLETE YOUR BANK ACCOUNTS.
Seller_n2UKW2Le6RHlv
I got that too but I can it's a scam email, the sender is 'Amazon', instead of 'Amazon.com', so please be careful not to input anything there. contact seller central if you want to confirm.
Seller_n2UKW2Le6RHlv
I got that too but I can it's a scam email, the sender is 'Amazon', instead of 'Amazon.com', so please be careful not to input anything there. contact seller central if you want to confirm.
Steve_Amazon
Hi @Seller_v2laoQdsVlgOo,
Steve from Amazon here. Thank you for bringing this matter to our attention. I am working on finding more information about this and will provide an update as soon as I have more information.
In the meantime, please create a case to Seller Support for this as well and drop the Case ID on this thread once complete. This will help with the troubleshooting process while I look into this.
Thank you,
Steve
Steve_Amazon
Hi @Seller_v2laoQdsVlgOo,
Steve from Amazon here. Thank you for bringing this matter to our attention. I am working on finding more information about this and will provide an update as soon as I have more information.
In the meantime, please create a case to Seller Support for this as well and drop the Case ID on this thread once complete. This will help with the troubleshooting process while I look into this.
Thank you,
Steve
Steve_Amazon
Hi Everyone,
We are facing some technical issues at this time and apologize for the inconvenience. You will be able to submit bank statements for verification starting May 1st. We request Selling Partners to come back to Deposit Method pages after May 1st and follow the instructions in the emails they received to trigger verification.
Thanks for everyone's patience here as we work through this.
Steve
Steve_Amazon
Hi Everyone,
We are facing some technical issues at this time and apologize for the inconvenience. You will be able to submit bank statements for verification starting May 1st. We request Selling Partners to come back to Deposit Method pages after May 1st and follow the instructions in the emails they received to trigger verification.
Thanks for everyone's patience here as we work through this.
Steve
Seller_lw7jo3IcnAlSm
I've had this problem for several months. The Amazon page listed only my name and the state, not my actual business name, which is how I've been registered with Amazon for 15 years. To make a long, sad story short, you need to have your bank write a letter of account verification showing that you are in charge of your business account. The letter ties your personal name to your business account. I finally figured this out, and eight hours later the threat of deactivation was lifted.
Judging by the forums, thousand of Amazon sellers must be having this same problem, yet unconscionably, Amazon seems to be staying silent instead of explaining what they want and how to get it. C'mon, Amazon, start acting like a business and serve your customers--we sellers!
Seller_lw7jo3IcnAlSm
I've had this problem for several months. The Amazon page listed only my name and the state, not my actual business name, which is how I've been registered with Amazon for 15 years. To make a long, sad story short, you need to have your bank write a letter of account verification showing that you are in charge of your business account. The letter ties your personal name to your business account. I finally figured this out, and eight hours later the threat of deactivation was lifted.
Judging by the forums, thousand of Amazon sellers must be having this same problem, yet unconscionably, Amazon seems to be staying silent instead of explaining what they want and how to get it. C'mon, Amazon, start acting like a business and serve your customers--we sellers!
