Are 90-Day Returns Starting Early?
I have been noticing for several weeks now more and more of my listings show 90-days for returns.
What am I missing? I might say this was a glitch, but it is a couple dozen listings that I have identified so far.
Anyone else noticing this and is there anything that can be done to change it?…my understanding is we can’t control the return window settings.
6 replies
Seller_kIukTwdhvntAp
"Are 90-Day Returns Starting Early?"
Not yet, BUT do you have items that won't ship for several days in the future? If items won't be available or won't ship until 11/1 that MIGHT explain it. Otherwise, you were just chosen by Amazon on a whim to give away your money!
I think it was nice of Amazon to let APPLE get preferential treatment like this /S ---
Amazon dropped this a while back --
October 10, 2024
Returns window to be extended for 2024 holidays
Similar to previous years, our standard returns window will be temporarily extended in anticipation of customers shopping early for the holidays.
Our 2024 Extended Holiday Returns policy requires that items bought between November 1, 2024, and December 31, 2024, can be returned until January 31, 2025, except for Apple brand products, which can be returned until January 15, 2025.
This policy applies to seller-fulfilled, FBA, and Amazon Retail orders.
Although the returns window for orders will be extended, returns eligibility for all orders remains the same.
For more information and to view returns eligibility for each category, go to About our returns policies.
Quincy_Amazon
Hello @Seller_8E2W4sWZI4a7g
Thank you for posting your inquiry to the Forums. I came across your thread and wanted to check whether you are still seeing the 90 day return for your listings or whether it has reverted to 30 days. I also wanted to corroborate the information provided by @Seller_kIukTwdhvntAp regarding the extended returns for the holiday season. If you still require assistance, I would suggest opening a case with our Support team for troubleshooting. If you already have a case ID number, please feel free to provide the related case ID number to this thread and I can review the correspondence already provided.
Regards,
Quincy_Amazon
