I've initiated a counter-notice DMCA on august 7 and has been accepted on august 9.In the email it says that the process may take up to 16 days.I have not been sued during this period yet after 17 days after the counter-notice has been accepted my asisn have not been reinstated,I've reached seller support and they ddin't solve my problem and said to initiate another counter-notice even after showing them proof that i've already submitted one that has been accepted and the 16 days period has passed.
I would like for a mod to look into this prolem.
Complaint ID: 15775654901
Case ID: 15900693931
@Emet_Amazon@CR_AmazonCan I please have some help in this situation?
Hello @Seller_Yj2yCVEGqeaas
Case ID: 15900693931
Thank you for the information provided regarding the DMCA counter-notice that you submitted. I did review the case and confirm with another team that the ASINs included in the case should have been reinstated and the violations removed. Can you confirm if you are seeing this currently on your account? If you are still seeing any issues, please continue to provide the relating details to this thread so we may continue to provide guidance.
Best,
Atlas