Reimbursement for Shipment Lost in Warehouse
16606401731 Case
Reconciliation was completed
Packing Slip and UPS Shipment Delivery Confirmation was uploaded after being requested
Yet its almost a month and no response. Can this be escalated? @Jameson_Amazon
This shipment was sent via the AMAZON/FBA UPS Program so I know its eligible for reimbursement.
Reimbursement for Shipment Lost in Warehouse
16606401731 Case
Reconciliation was completed
Packing Slip and UPS Shipment Delivery Confirmation was uploaded after being requested
Yet its almost a month and no response. Can this be escalated? @Jameson_Amazon
This shipment was sent via the AMAZON/FBA UPS Program so I know its eligible for reimbursement.
9 replies
Seller_CW0P5hgbsiqWX
Since the end of October thru December, Amazon is not processing incoming products, as all the staff are working of product shipments. Things will go back to usual starting in January.
Seller_AevRDAS2VPADY
@Bryce_Amazon@TaylorR_AmazonAt this point I've prepared my inventory to be shipped back to me. FBA isn't worth it anymore. So at least, can someone please assist me with getting the last little bit I'm owed.
Jameson_Amazon
Hi @Seller_AevRDAS2VPADY,
Thank you for reaching out about this! I apologize for the frustration this situation has caused.
I took a further look into your case 16606401731 and do see that the Seller Support team is actively investigating this shipment further. Unfortunately I do have to wait for that review to be completed before I can potentially escalate this further, if needed depending on those results.
Please continue to keep an eye on your case log for an update from that team. If this situation is not resolved after you hear back and the case is closed, please reach back out to me in this thread!
In the meantime, please let me know if you have any additional questions.
Thanks again,
Jameson
Reimbursement for Shipment Lost in Warehouse
16606401731 Case
Reconciliation was completed
Packing Slip and UPS Shipment Delivery Confirmation was uploaded after being requested
Yet its almost a month and no response. Can this be escalated? @Jameson_Amazon
This shipment was sent via the AMAZON/FBA UPS Program so I know its eligible for reimbursement.
Reimbursement for Shipment Lost in Warehouse
16606401731 Case
Reconciliation was completed
Packing Slip and UPS Shipment Delivery Confirmation was uploaded after being requested
Yet its almost a month and no response. Can this be escalated? @Jameson_Amazon
This shipment was sent via the AMAZON/FBA UPS Program so I know its eligible for reimbursement.
Reimbursement for Shipment Lost in Warehouse
16606401731 Case
Reconciliation was completed
Packing Slip and UPS Shipment Delivery Confirmation was uploaded after being requested
Yet its almost a month and no response. Can this be escalated? @Jameson_Amazon
This shipment was sent via the AMAZON/FBA UPS Program so I know its eligible for reimbursement.
9 replies
9 replies
Seller_CW0P5hgbsiqWX
Since the end of October thru December, Amazon is not processing incoming products, as all the staff are working of product shipments. Things will go back to usual starting in January.
Seller_AevRDAS2VPADY
@Bryce_Amazon@TaylorR_AmazonAt this point I've prepared my inventory to be shipped back to me. FBA isn't worth it anymore. So at least, can someone please assist me with getting the last little bit I'm owed.
Jameson_Amazon
Hi @Seller_AevRDAS2VPADY,
Thank you for reaching out about this! I apologize for the frustration this situation has caused.
I took a further look into your case 16606401731 and do see that the Seller Support team is actively investigating this shipment further. Unfortunately I do have to wait for that review to be completed before I can potentially escalate this further, if needed depending on those results.
Please continue to keep an eye on your case log for an update from that team. If this situation is not resolved after you hear back and the case is closed, please reach back out to me in this thread!
In the meantime, please let me know if you have any additional questions.
Thanks again,
Jameson
Seller_CW0P5hgbsiqWX
Since the end of October thru December, Amazon is not processing incoming products, as all the staff are working of product shipments. Things will go back to usual starting in January.
Seller_CW0P5hgbsiqWX
Since the end of October thru December, Amazon is not processing incoming products, as all the staff are working of product shipments. Things will go back to usual starting in January.
Seller_AevRDAS2VPADY
@Bryce_Amazon@TaylorR_AmazonAt this point I've prepared my inventory to be shipped back to me. FBA isn't worth it anymore. So at least, can someone please assist me with getting the last little bit I'm owed.
Seller_AevRDAS2VPADY
@Bryce_Amazon@TaylorR_AmazonAt this point I've prepared my inventory to be shipped back to me. FBA isn't worth it anymore. So at least, can someone please assist me with getting the last little bit I'm owed.
Jameson_Amazon
Hi @Seller_AevRDAS2VPADY,
Thank you for reaching out about this! I apologize for the frustration this situation has caused.
I took a further look into your case 16606401731 and do see that the Seller Support team is actively investigating this shipment further. Unfortunately I do have to wait for that review to be completed before I can potentially escalate this further, if needed depending on those results.
Please continue to keep an eye on your case log for an update from that team. If this situation is not resolved after you hear back and the case is closed, please reach back out to me in this thread!
In the meantime, please let me know if you have any additional questions.
Thanks again,
Jameson
Jameson_Amazon
Hi @Seller_AevRDAS2VPADY,
Thank you for reaching out about this! I apologize for the frustration this situation has caused.
I took a further look into your case 16606401731 and do see that the Seller Support team is actively investigating this shipment further. Unfortunately I do have to wait for that review to be completed before I can potentially escalate this further, if needed depending on those results.
Please continue to keep an eye on your case log for an update from that team. If this situation is not resolved after you hear back and the case is closed, please reach back out to me in this thread!
In the meantime, please let me know if you have any additional questions.
Thanks again,
Jameson
