GTIN Exemption approved dozens of times but still can't list product
I have the same question that it seems tons of others have asked, with no answer. I have applied a couple dozen times for a GTIN exemption for a generic personalizable notebook I wish to sell. It gets auto approved every time, so I now have over 20 listings of my application being Approved. However, when I edit my draft listing, it just keeps asking for a GTIN exemption. I've tried waiting 24 hours--it's been months. I've rewatched the video at least 10 times. I've tried Add A Product, and going from the GTIN approval page directly to "List Products." Always the same result.
Another person asked this and got a reply: "Have you tried adding via both Add a product and inventory file upload?" Can anyone explain what "inventory file upload" means?
Anyone know how to actually get Seller Support? They seem totally nonexistent. All I ever find is more messages to consult Seller University and watch the same video, or consult the Forums. ?? Would love some help here!!!!
3 replies
Manny_Amazon
Hello @Seller_AIL0IXAVSsgHU,
I understand your frustration in relation to applying your GTIN Exemption. You will find more information about the steps required to generate the inventory file in the Create your inventory file template page, which will allow you to add or edit product listings in bulk.
If you reviewed this and are running into any difficulties with applying your GTIN Exemption, check out Troubleshoot inventory file upload errors. If still an issue, please provide your most recent case ID, and I'll review to see what options exist.
Thanks for your understanding.
- Manny
