Open items on Compliance but shows Approved?
Amazon Support is taking forever to resolve this. We have an open case 10549667132 and the issue is that the compliance tab shows "GPSR Manufacturer Details are Under Review." Yet when you open the main dropdown it shows Approved. This is the same issue for the rest of the EU marketplaces that we have.
3 replies
Atlas_Amazon
Hello @Seller_3T22G8blEWczx
Thank you for the information provided regarding the discrepancies in the information. I understand that the status in your compliance dashboard is reflecting approved, but this is not showing for the ASIN. I did review the case and wanted to provide some information to assist you.
It does appear that our team is aware of the concern and issue showing on your end. They are actively looking into the concern to determine what is occurring. We did see that there is an ongoing review, and are monitoring for an update that can be shared.
If you receive any new information, please refer to this thread so we may provide guidance.
Best,
Atlas
