Send Prepaid Shipping label to customer
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Seller_SkXN75entRCIw

Send Prepaid Shipping label to customer

Hi there. I have a pro account and kind of new on Amazon. So, customer requested return due to damaged item. I’m not sure where and how to generate prepaid return label. I tried to find anything on forum unsuccessfully. Any help would be appreciated. Thank you.

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Fulfill Orders
Tags:Shipping labels
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Seller_Hi7wbO2Kbo6bl
In reply to: Seller_SkXN75entRCIw's post

Check your return settings.

Probably a buyer can generate a prepaid label from their side.

You should see (and select):

Returns Authorization and Prepaid Labels

  • I want Amazon to automatically authorize and provide a prepaid shipping label for return requests that meet Amazon policy
10
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Seller_ZDGgATBGegBqy
In reply to: Seller_SkXN75entRCIw's post

I don’t know that April’s suggestion will work retroactively. If it does not, go to USPS dot com or paypal and buy a label. Email a copy to the customer. If it does not get used, you get refunded after a month or two.

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