Why is FedEx having so many delays?

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
user profile
Seller_z0yu129sVnKKP

Why is FedEx having so many delays?

Why is FedEx having so many delays? 2 of my order 7 days delay and my metric got hit!! My account is at risk! I shipped on time, even one day earlier. WIsh never shipped by Fedex

42 views
2 replies
Tags:Account Health
10
Reply
2 replies
user profile
Seller_YqpLanfOPxNIM

Weather related issues at their main hub in Memphis is the reason. They are usually the best out of the 3 major carriers. USPS being the worst then UPS

02
user profile
Emet_Amazon

Hello @Seller_z0yu129sVnKKP,

Thank you for posting your concerns with your account and selected carrier.

user profile
Seller_z0yu129sVnKKP
Why is FedEx having so many delays? 2 of my order 7 days delay and my metric got hit!! My account is at risk! I shipped on time, even one day earlier. WIsh never shipped by Fedex
View post
user profile
Seller_YqpLanfOPxNIM
Weather related issues at their main hub in Memphis is the reason.
View post

As mentioned by @Seller_YqpLanfOPxNIM, there are a number of weather events and depending on if you are located in California the recent wild fires may also cause delays. I would ask that you expand on your situation. From the sounds of your situations was the OTDR impacted, or other performance calculations? When you shipped your order, were you using the buy shipping feature and did you have your settings updated to be included in any available exemptions for these orders?

An additional note for these types of situations, should the account be at risk and require an explanation or appeal, we suggest providing examples of the situation along with the impact caused by the events to highlight how you were affected in your specific situation. If you foresee additional delays, we recommend increasing the handling time, transit times or placing the account on vacation to help mitigate any additional delays that may arise since some of these situations are still on going.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_vsc6qtOvJYCDz
in New Seller Community group
user profile
Seller_307zy7B6J6H4Y
user profile
Seller_D2qlf9nzwfVWl