Hi, my ASIN was incorrectly classified as "Adult" - we've opened a case, and after 10 days of waiting it has been transferred to another team. The ASIN is still not searchable (even by brand name) despite not being an adult product. I'm doing my best to be patient, however, this is our flagship product and no one can even find it via search. Is there anyone who can help expedite this issue?

Case 15077934001

Hello,

One of my top selling item classified as Adult Product and it's not searchable on amazon.

I spoke with couple seller support and finally found one who figured out the ASIN is classified as adult product incorrectly and he created the ticket to internal team.

Since this is urgent issue, can any of mods help me to escalate the issue? I am losing lots of sales and being charged peak FBA storage fee.

CASE ID 16488811961

@Seller_7e4TizkSOVtBf @Seller_RsATYbG9XP0HP @Seller_zukQNO61PzGck @Seller_l7Jtck9jxnEA0@Seller_l3eCP9f1PtJXC @Seller_GEZPMc4CeQfh6 @Seller_8hQgfj6OVZYse @Seller_nS0jcFQNDLG3e

My product B0CG39476P has been classified as an Adult product incorrectly, seller support and brand support replied that the adult classification of the ASIN is set to FALSE now, BUT, it still could not be searchable on amazon. It lasts more than 20 days. Please HELP!

I had created more than 10 cases to slove this issue, all replied like the following:

"We have reviewed the ASIN: B0CG39476P and the adult classification is already correctly set to FALSE. The ASIN: B0CG39476P has block_from_all_product_search=1 which is causing the search restriction.

We have submitted a request to remove this restriction. Please allow up to 72 hours for changes to take place."

But 20 days passed, no changes. Please help us solve this issue as soon as possible. Thank you!

Case ID:

15075325251

15075695961

15086861991

15138541791

15160556451

15160707241

15174626411

15175223521

15175326741

15175526681

15193762331