Intellectual Property Complaints, invoise provided, needs more info
Hello.
Needs help.
I received Intellectual Property Complaints from " BiOptimizers ". I alredy provide Invoice from seller, but listing still blocked. And notify me like: "provide more info". What else I needs to be provided?
Please advise.
5 replies
Seller_nRFmxiQg4EGrw
Are you authorized BY THE BRAND to sell BiOptimizers?
Did you purchase your inventory from an AUTHORIZED distributor?
Seller_nRFmxiQg4EGrw
Do you mean a website for wholesale purchases for the purpose of resale, where you had to provide your tax and business licenses before you could even access it?
Or do you mean their .com site that any person can order from? Because that is RETAIL, not a distributor, and you got a RECEIPT, even if it says Invoice.
Most importantly, do you have WRITTEN PERMISSION from Bioptimizer to sell their products on Amazon?
Seller_SgMqxs3wAEuSI
Hello @Seller_8oWD9dNyss0P8
please share your email notification here so that we can help you better
Intellectual Property consists of Mainly 3 things
Trademark Infringement
Copyright Infringement
Patent Infringement
Also, Try calling the account health team of Amazon by clicking on the call me now button on the account health page.
Glenn_Amazon
Hi there @Seller_8oWD9dNyss0P8,
Thank you for reaching out with your concerns with the intellectual property complaints you have received. In order to see if there is any guidance I can provide I will need to review your most recent Case ID for my review. Thank you for your understanding.
-Glenn
