Seller_pc7mnmEHNCdNP
Amazon Buy Shipping
When purchasing shipping thru Buy Shipping (Using our own UPS account) do you get protection if the package was supposed to be delivered in 2 day but actually delivers in 3 days because of a UPS issue?
We are not a Prime seller but we are a Premium seller and are constantly getting out Eligibility disabled because of late shipments due to UPS errors. (Weather, Late Pick Ups, Customer wasn't available, etc...)
Tags:Seller fulfilled
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1 reply
Bryce_Amazon
Greetings @Seller_pc7mnmEHNCdNP,
Purchasing Buy Shipping using your own UPS rates will still get you the same protections as outlined on this Seller Central help page. If you're having issues with a late delivery, you can also reach out to the UPS help line for Amazon sellers: 1-800-711-5914.
- Bryce
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