Several seller support cases being ignored.
Seller support is ignoring several of my open cases. Is there any way to get these cases escalated to a team that will actually help to resolve the issues we have?
16 replies
Seller_7LrAV0m5llaI7
You can post your failed case numbers here and see if an Amazon moderator will pick up on them and escalate them.
Otherwise, you could contact the Executive Selling Relations team with the jeff email but you have to be 100% confident that you are in the right before doing so otherwise you'd be wasting their time.
LeviDylan_Amazon
Hello @Seller_teCnC4XqdBw8f,
Thank you for posting on the Seller Forums.
Seller support is ignoring several of my open cases. Is there any way to get these cases escalated to a team that will actually help to resolve the issues we have?
I see that you have concerns with unresolved support cases and you would like guidance on how to have them addressed.
@Seller_7LrAV0m5llaI7 is correct here, can you post the relevant case ID's in this thread, so we can take a look?
I look forward to your response so we can assist you. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
