I have submitted my INFORM Consumers Act verification. About a week ago, I received a warning stating, "Your account is at risk of deactivation," with the Tax ID verification still in progress and no actions available except to wait.
Anyone here with same situation been resolved??
My case ID: 17286455431
I have submitted my INFORM Consumers Act verification. About a week ago, I received a warning stating, "Your account is at risk of deactivation," with the Tax ID verification still in progress and no actions available except to wait.
Anyone here with same situation been resolved??
My case ID: 17286455431
Hi, I have updated the information over a week ago, probably almost two weeks ago and have called up seller support twice and until now I still get the same notification.
Hello @Seller_kWO0AZR7QskjP,
Thank you for sharing your concerns with the INFORM verification process.
I have submitted my INFORM Consumers Act verification. About a week ago, I received a warning stating, "Your account is at risk of deactivation," with the Tax ID verification still in progress and no actions available except to wait.
Anyone here with same situation been resolved??
My case ID: 17286455431
I appreciate you sharing your experience with this situation. As you mentioned the account is at risk of deactivation with a tax ID that is stuck in progress. Since there is no actions for you to take, I have reached out to the appropriate teams to review your account further and take the appropriate actions. This team will provide me with updates on your situation, once I have more information I will follow up here with you.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Hello @Seller_kWO0AZR7QskjP,
I am reaching back out as I received an update on your account.
Our teams have informed me that your account is now showing fully compliant with the INFORM verification process. As the account is now compliant, all banners and requests for additional information should have been removed from the account. If you are still seeing the account at risk or requests for INFORM verification to please follow up with examples of what you're seeing so I can continue to work on a proper resolution.
As for the concerns you mentioned @Seller_QFv9POd78NY67, if you are still seeing these issues, please create your own topic and share your experience with this situation including any screenshots or case ID's so I can research your issue further and provide guidance or ensure the appropriate teams are involved.
Emet.
I have submitted my INFORM Consumers Act verification. About a week ago, I received a warning stating, "Your account is at risk of deactivation," with the Tax ID verification still in progress and no actions available except to wait.
Anyone here with same situation been resolved??
My case ID: 17286455431
I have submitted my INFORM Consumers Act verification. About a week ago, I received a warning stating, "Your account is at risk of deactivation," with the Tax ID verification still in progress and no actions available except to wait.
Anyone here with same situation been resolved??
My case ID: 17286455431
I have submitted my INFORM Consumers Act verification. About a week ago, I received a warning stating, "Your account is at risk of deactivation," with the Tax ID verification still in progress and no actions available except to wait.
Anyone here with same situation been resolved??
My case ID: 17286455431
Hi, I have updated the information over a week ago, probably almost two weeks ago and have called up seller support twice and until now I still get the same notification.
Hello @Seller_kWO0AZR7QskjP,
Thank you for sharing your concerns with the INFORM verification process.
I have submitted my INFORM Consumers Act verification. About a week ago, I received a warning stating, "Your account is at risk of deactivation," with the Tax ID verification still in progress and no actions available except to wait.
Anyone here with same situation been resolved??
My case ID: 17286455431
I appreciate you sharing your experience with this situation. As you mentioned the account is at risk of deactivation with a tax ID that is stuck in progress. Since there is no actions for you to take, I have reached out to the appropriate teams to review your account further and take the appropriate actions. This team will provide me with updates on your situation, once I have more information I will follow up here with you.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Hello @Seller_kWO0AZR7QskjP,
I am reaching back out as I received an update on your account.
Our teams have informed me that your account is now showing fully compliant with the INFORM verification process. As the account is now compliant, all banners and requests for additional information should have been removed from the account. If you are still seeing the account at risk or requests for INFORM verification to please follow up with examples of what you're seeing so I can continue to work on a proper resolution.
As for the concerns you mentioned @Seller_QFv9POd78NY67, if you are still seeing these issues, please create your own topic and share your experience with this situation including any screenshots or case ID's so I can research your issue further and provide guidance or ensure the appropriate teams are involved.
Emet.
Hi, I have updated the information over a week ago, probably almost two weeks ago and have called up seller support twice and until now I still get the same notification.
Hi, I have updated the information over a week ago, probably almost two weeks ago and have called up seller support twice and until now I still get the same notification.
Hello @Seller_kWO0AZR7QskjP,
Thank you for sharing your concerns with the INFORM verification process.
I have submitted my INFORM Consumers Act verification. About a week ago, I received a warning stating, "Your account is at risk of deactivation," with the Tax ID verification still in progress and no actions available except to wait.
Anyone here with same situation been resolved??
My case ID: 17286455431
I appreciate you sharing your experience with this situation. As you mentioned the account is at risk of deactivation with a tax ID that is stuck in progress. Since there is no actions for you to take, I have reached out to the appropriate teams to review your account further and take the appropriate actions. This team will provide me with updates on your situation, once I have more information I will follow up here with you.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Hello @Seller_kWO0AZR7QskjP,
Thank you for sharing your concerns with the INFORM verification process.
I have submitted my INFORM Consumers Act verification. About a week ago, I received a warning stating, "Your account is at risk of deactivation," with the Tax ID verification still in progress and no actions available except to wait.
Anyone here with same situation been resolved??
My case ID: 17286455431
I appreciate you sharing your experience with this situation. As you mentioned the account is at risk of deactivation with a tax ID that is stuck in progress. Since there is no actions for you to take, I have reached out to the appropriate teams to review your account further and take the appropriate actions. This team will provide me with updates on your situation, once I have more information I will follow up here with you.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Hello @Seller_kWO0AZR7QskjP,
I am reaching back out as I received an update on your account.
Our teams have informed me that your account is now showing fully compliant with the INFORM verification process. As the account is now compliant, all banners and requests for additional information should have been removed from the account. If you are still seeing the account at risk or requests for INFORM verification to please follow up with examples of what you're seeing so I can continue to work on a proper resolution.
As for the concerns you mentioned @Seller_QFv9POd78NY67, if you are still seeing these issues, please create your own topic and share your experience with this situation including any screenshots or case ID's so I can research your issue further and provide guidance or ensure the appropriate teams are involved.
Emet.
Hello @Seller_kWO0AZR7QskjP,
I am reaching back out as I received an update on your account.
Our teams have informed me that your account is now showing fully compliant with the INFORM verification process. As the account is now compliant, all banners and requests for additional information should have been removed from the account. If you are still seeing the account at risk or requests for INFORM verification to please follow up with examples of what you're seeing so I can continue to work on a proper resolution.
As for the concerns you mentioned @Seller_QFv9POd78NY67, if you are still seeing these issues, please create your own topic and share your experience with this situation including any screenshots or case ID's so I can research your issue further and provide guidance or ensure the appropriate teams are involved.
Emet.