Seller account inactive
Hi, my seller account is inactive. I've reviewed steps given to others with the same issue. I cannot complete any of the steps (including updating the credit card or even contacting seller support. Each time I recieve the Inactive Account message:
Your account is inactive.
You have attempted to access a store that is currently inactive. To reactivate the store, ask your account administrator to log into Seller Central and follow the steps for reactivation.
I've tried to update payment, contact support, etc. All with the same message. Is there a support email I can contact outside of Seller Central?
Seller account inactive
Hi, my seller account is inactive. I've reviewed steps given to others with the same issue. I cannot complete any of the steps (including updating the credit card or even contacting seller support. Each time I recieve the Inactive Account message:
Your account is inactive.
You have attempted to access a store that is currently inactive. To reactivate the store, ask your account administrator to log into Seller Central and follow the steps for reactivation.
I've tried to update payment, contact support, etc. All with the same message. Is there a support email I can contact outside of Seller Central?
2 replies
JiAlex_Amazon
Hello @Seller_ErHWPirekTrQO
Thank you for your post. Our team was working this error, as per resolution provided on 09/25/2024, you will need to update (or re-enter) payment method one more time for the system to let going further with activation process (it may take some time).
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
Seller account inactive
Hi, my seller account is inactive. I've reviewed steps given to others with the same issue. I cannot complete any of the steps (including updating the credit card or even contacting seller support. Each time I recieve the Inactive Account message:
Your account is inactive.
You have attempted to access a store that is currently inactive. To reactivate the store, ask your account administrator to log into Seller Central and follow the steps for reactivation.
I've tried to update payment, contact support, etc. All with the same message. Is there a support email I can contact outside of Seller Central?
Seller account inactive
Hi, my seller account is inactive. I've reviewed steps given to others with the same issue. I cannot complete any of the steps (including updating the credit card or even contacting seller support. Each time I recieve the Inactive Account message:
Your account is inactive.
You have attempted to access a store that is currently inactive. To reactivate the store, ask your account administrator to log into Seller Central and follow the steps for reactivation.
I've tried to update payment, contact support, etc. All with the same message. Is there a support email I can contact outside of Seller Central?
Seller account inactive
Hi, my seller account is inactive. I've reviewed steps given to others with the same issue. I cannot complete any of the steps (including updating the credit card or even contacting seller support. Each time I recieve the Inactive Account message:
Your account is inactive.
You have attempted to access a store that is currently inactive. To reactivate the store, ask your account administrator to log into Seller Central and follow the steps for reactivation.
I've tried to update payment, contact support, etc. All with the same message. Is there a support email I can contact outside of Seller Central?
2 replies
2 replies
JiAlex_Amazon
Hello @Seller_ErHWPirekTrQO
Thank you for your post. Our team was working this error, as per resolution provided on 09/25/2024, you will need to update (or re-enter) payment method one more time for the system to let going further with activation process (it may take some time).
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
JiAlex_Amazon
Hello @Seller_ErHWPirekTrQO
Thank you for your post. Our team was working this error, as per resolution provided on 09/25/2024, you will need to update (or re-enter) payment method one more time for the system to let going further with activation process (it may take some time).
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
JiAlex_Amazon
Hello @Seller_ErHWPirekTrQO
Thank you for your post. Our team was working this error, as per resolution provided on 09/25/2024, you will need to update (or re-enter) payment method one more time for the system to let going further with activation process (it may take some time).
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
