We have reason to believe a competitor of ours has somehow linked their products to The BASIC MEDICAL brand and has applied The Transparency Program to listing that they are not the brand owner, and are portraying as if they are.
We are an authorized distributor of the brand and only buy directly from them, when i reached out to the manufacture they had no idea what im talking about saying none of their products have been enrolled in transparency,
So it seems that someone is taking advantage and trying to hijack the brand as if it were their own,
We have been forced to remove our listing until we can sort this out resulting in a tremendous loss, I have attached a list of affected asins as of today, im assuming more are to come.
B085HLHH51
B085JWF2KH
B085HMHTX6
B085HQTFJ3
B087M5JK3F
B087LXWY99
Any advice or help on how to proceed is greatly appreciated.
Hello @Seller_yKMnDeFgd1Jfg
Thank you for your post here.
Would you please provide me case IDs on your topic here. I will use them to investigate the situation, ASIN and your escalation details?
Thank you.
Sandy