I have a question about my account or need help with an appeal.
Dear Team,
A few days ago, on November 12, 2024, I received an email notifying me of the deactivation of my account due to authenticity concerns regarding my product (ASIN: B002K0NQYU, Brand: ELTRON). Following this, I submitted an appeal in Seller Central on November 13, 2024, at 12:42 PM PST, including the Brand Letter of Authorization and the original paid invoice to verify the authenticity of the inventory.
The inventory was purchased directly from the brand and sold under an offer listing, as per Amazon's guidelines. I have upload 3 times original invoice and LOA from issued the Brand direct but got rejected every time.
I kindly request you to review my appeal or help me to contact with Higher department for that issue.
Thank you for your prompt attention to this matter. I greatly appreciate your help in resolving this issue.
Best regards,
Sohail Farooq
I have a question about my account or need help with an appeal.
Dear Team,
A few days ago, on November 12, 2024, I received an email notifying me of the deactivation of my account due to authenticity concerns regarding my product (ASIN: B002K0NQYU, Brand: ELTRON). Following this, I submitted an appeal in Seller Central on November 13, 2024, at 12:42 PM PST, including the Brand Letter of Authorization and the original paid invoice to verify the authenticity of the inventory.
The inventory was purchased directly from the brand and sold under an offer listing, as per Amazon's guidelines. I have upload 3 times original invoice and LOA from issued the Brand direct but got rejected every time.
I kindly request you to review my appeal or help me to contact with Higher department for that issue.
Thank you for your prompt attention to this matter. I greatly appreciate your help in resolving this issue.
Best regards,
Sohail Farooq
5 replies
Seller_nRFmxiQg4EGrw
When you say "directly from the brand", do you mean that you opened a wholesale account with Eltron, giving them your business and tax license info, and met their MOQ for a wholesale order?
Or did you order from their public facing retail store/site, where anyone can make a purchase?
I have a question about my account or need help with an appeal.
Dear Team,
A few days ago, on November 12, 2024, I received an email notifying me of the deactivation of my account due to authenticity concerns regarding my product (ASIN: B002K0NQYU, Brand: ELTRON). Following this, I submitted an appeal in Seller Central on November 13, 2024, at 12:42 PM PST, including the Brand Letter of Authorization and the original paid invoice to verify the authenticity of the inventory.
The inventory was purchased directly from the brand and sold under an offer listing, as per Amazon's guidelines. I have upload 3 times original invoice and LOA from issued the Brand direct but got rejected every time.
I kindly request you to review my appeal or help me to contact with Higher department for that issue.
Thank you for your prompt attention to this matter. I greatly appreciate your help in resolving this issue.
Best regards,
Sohail Farooq
I have a question about my account or need help with an appeal.
Dear Team,
A few days ago, on November 12, 2024, I received an email notifying me of the deactivation of my account due to authenticity concerns regarding my product (ASIN: B002K0NQYU, Brand: ELTRON). Following this, I submitted an appeal in Seller Central on November 13, 2024, at 12:42 PM PST, including the Brand Letter of Authorization and the original paid invoice to verify the authenticity of the inventory.
The inventory was purchased directly from the brand and sold under an offer listing, as per Amazon's guidelines. I have upload 3 times original invoice and LOA from issued the Brand direct but got rejected every time.
I kindly request you to review my appeal or help me to contact with Higher department for that issue.
Thank you for your prompt attention to this matter. I greatly appreciate your help in resolving this issue.
Best regards,
Sohail Farooq
I have a question about my account or need help with an appeal.
Dear Team,
A few days ago, on November 12, 2024, I received an email notifying me of the deactivation of my account due to authenticity concerns regarding my product (ASIN: B002K0NQYU, Brand: ELTRON). Following this, I submitted an appeal in Seller Central on November 13, 2024, at 12:42 PM PST, including the Brand Letter of Authorization and the original paid invoice to verify the authenticity of the inventory.
The inventory was purchased directly from the brand and sold under an offer listing, as per Amazon's guidelines. I have upload 3 times original invoice and LOA from issued the Brand direct but got rejected every time.
I kindly request you to review my appeal or help me to contact with Higher department for that issue.
Thank you for your prompt attention to this matter. I greatly appreciate your help in resolving this issue.
Best regards,
Sohail Farooq
5 replies
5 replies
Seller_nRFmxiQg4EGrw
When you say "directly from the brand", do you mean that you opened a wholesale account with Eltron, giving them your business and tax license info, and met their MOQ for a wholesale order?
Or did you order from their public facing retail store/site, where anyone can make a purchase?
Seller_nRFmxiQg4EGrw
When you say "directly from the brand", do you mean that you opened a wholesale account with Eltron, giving them your business and tax license info, and met their MOQ for a wholesale order?
Or did you order from their public facing retail store/site, where anyone can make a purchase?
Seller_nRFmxiQg4EGrw
When you say "directly from the brand", do you mean that you opened a wholesale account with Eltron, giving them your business and tax license info, and met their MOQ for a wholesale order?
Or did you order from their public facing retail store/site, where anyone can make a purchase?
