Account Deactivation Under Section 3
I created an Amazon seller Account Under my LLC, Within a few months after creating my account got deactivated under section 3 (I HAVE NOT LISTED ANY PRODUCT YET), Amazon needs a document for address verification, so I submitted all my LLC documents as a business license.
It's been 3-4 Days I have not received any response from Amazon regarding my documents, I opened a case but still no response from them,
Please assist me to get my account back,
Regards,
Tahir
Account Deactivation Under Section 3
I created an Amazon seller Account Under my LLC, Within a few months after creating my account got deactivated under section 3 (I HAVE NOT LISTED ANY PRODUCT YET), Amazon needs a document for address verification, so I submitted all my LLC documents as a business license.
It's been 3-4 Days I have not received any response from Amazon regarding my documents, I opened a case but still no response from them,
Please assist me to get my account back,
Regards,
Tahir
13 replies
Seller_4zBzdtgCyS9EI
4 days is nothing. The wheels turn beyond slow on Amazon. Wait until you get a response.
LeviDylan_Amazon
Hello @Seller_3OxLt2HXuqAQM,
Thank you for reaching out on the Seller Forums. Also, thank you to the community for engaging here in this thread.
I see that you account was deactivated for section 3 of the business solutions agreement and you have questions about how to resolve this.
So that we can best understand, can you share the deactivation performance notification here, after you have removed your personal information, for us to review? Also, since it has been a few days since your post, can you share the outcome of your submission? You should have received a follow-up notification regarding the outcome as well. You can share that notification here so we can take a look.
If you have a relevant case ID you can post it here for further review.
Once you have reviewed the questions above, please feel free to respond here. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
LeviDylan_Amazon
Hello @Seller_3OxLt2HXuqAQM,
I apologize for the time it has taken for the moderating team and I to respond here.
From the notification you received after your submission, the documents that you have submitted either were unable to be verified or did not meet our document requirements.
At this time, you have the opportunity to submit the requested documents for review, however, if they do not meet the requirements we cannot promise a resolution of this issue.
You mentioned that you submitted LLC documents. The requirement is a business license, do you have that to submit? If you don't have a business license the requirement is a valid utility bill (piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service). Do you have one of the above bills in your name that you can submit?
I look forward to your reply.
Wishing you the best,
LeviDylan
Account Deactivation Under Section 3
I created an Amazon seller Account Under my LLC, Within a few months after creating my account got deactivated under section 3 (I HAVE NOT LISTED ANY PRODUCT YET), Amazon needs a document for address verification, so I submitted all my LLC documents as a business license.
It's been 3-4 Days I have not received any response from Amazon regarding my documents, I opened a case but still no response from them,
Please assist me to get my account back,
Regards,
Tahir
Account Deactivation Under Section 3
I created an Amazon seller Account Under my LLC, Within a few months after creating my account got deactivated under section 3 (I HAVE NOT LISTED ANY PRODUCT YET), Amazon needs a document for address verification, so I submitted all my LLC documents as a business license.
It's been 3-4 Days I have not received any response from Amazon regarding my documents, I opened a case but still no response from them,
Please assist me to get my account back,
Regards,
Tahir
Account Deactivation Under Section 3
I created an Amazon seller Account Under my LLC, Within a few months after creating my account got deactivated under section 3 (I HAVE NOT LISTED ANY PRODUCT YET), Amazon needs a document for address verification, so I submitted all my LLC documents as a business license.
It's been 3-4 Days I have not received any response from Amazon regarding my documents, I opened a case but still no response from them,
Please assist me to get my account back,
Regards,
Tahir
13 replies
13 replies
Seller_4zBzdtgCyS9EI
4 days is nothing. The wheels turn beyond slow on Amazon. Wait until you get a response.
LeviDylan_Amazon
Hello @Seller_3OxLt2HXuqAQM,
Thank you for reaching out on the Seller Forums. Also, thank you to the community for engaging here in this thread.
I see that you account was deactivated for section 3 of the business solutions agreement and you have questions about how to resolve this.
So that we can best understand, can you share the deactivation performance notification here, after you have removed your personal information, for us to review? Also, since it has been a few days since your post, can you share the outcome of your submission? You should have received a follow-up notification regarding the outcome as well. You can share that notification here so we can take a look.
If you have a relevant case ID you can post it here for further review.
Once you have reviewed the questions above, please feel free to respond here. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
LeviDylan_Amazon
Hello @Seller_3OxLt2HXuqAQM,
I apologize for the time it has taken for the moderating team and I to respond here.
From the notification you received after your submission, the documents that you have submitted either were unable to be verified or did not meet our document requirements.
At this time, you have the opportunity to submit the requested documents for review, however, if they do not meet the requirements we cannot promise a resolution of this issue.
You mentioned that you submitted LLC documents. The requirement is a business license, do you have that to submit? If you don't have a business license the requirement is a valid utility bill (piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service). Do you have one of the above bills in your name that you can submit?
I look forward to your reply.
Wishing you the best,
LeviDylan
Seller_4zBzdtgCyS9EI
4 days is nothing. The wheels turn beyond slow on Amazon. Wait until you get a response.
Seller_4zBzdtgCyS9EI
4 days is nothing. The wheels turn beyond slow on Amazon. Wait until you get a response.
LeviDylan_Amazon
Hello @Seller_3OxLt2HXuqAQM,
Thank you for reaching out on the Seller Forums. Also, thank you to the community for engaging here in this thread.
I see that you account was deactivated for section 3 of the business solutions agreement and you have questions about how to resolve this.
So that we can best understand, can you share the deactivation performance notification here, after you have removed your personal information, for us to review? Also, since it has been a few days since your post, can you share the outcome of your submission? You should have received a follow-up notification regarding the outcome as well. You can share that notification here so we can take a look.
If you have a relevant case ID you can post it here for further review.
Once you have reviewed the questions above, please feel free to respond here. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
LeviDylan_Amazon
Hello @Seller_3OxLt2HXuqAQM,
Thank you for reaching out on the Seller Forums. Also, thank you to the community for engaging here in this thread.
I see that you account was deactivated for section 3 of the business solutions agreement and you have questions about how to resolve this.
So that we can best understand, can you share the deactivation performance notification here, after you have removed your personal information, for us to review? Also, since it has been a few days since your post, can you share the outcome of your submission? You should have received a follow-up notification regarding the outcome as well. You can share that notification here so we can take a look.
If you have a relevant case ID you can post it here for further review.
Once you have reviewed the questions above, please feel free to respond here. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
LeviDylan_Amazon
Hello @Seller_3OxLt2HXuqAQM,
I apologize for the time it has taken for the moderating team and I to respond here.
From the notification you received after your submission, the documents that you have submitted either were unable to be verified or did not meet our document requirements.
At this time, you have the opportunity to submit the requested documents for review, however, if they do not meet the requirements we cannot promise a resolution of this issue.
You mentioned that you submitted LLC documents. The requirement is a business license, do you have that to submit? If you don't have a business license the requirement is a valid utility bill (piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service). Do you have one of the above bills in your name that you can submit?
I look forward to your reply.
Wishing you the best,
LeviDylan
LeviDylan_Amazon
Hello @Seller_3OxLt2HXuqAQM,
I apologize for the time it has taken for the moderating team and I to respond here.
From the notification you received after your submission, the documents that you have submitted either were unable to be verified or did not meet our document requirements.
At this time, you have the opportunity to submit the requested documents for review, however, if they do not meet the requirements we cannot promise a resolution of this issue.
You mentioned that you submitted LLC documents. The requirement is a business license, do you have that to submit? If you don't have a business license the requirement is a valid utility bill (piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service). Do you have one of the above bills in your name that you can submit?
I look forward to your reply.
Wishing you the best,
LeviDylan
