Please help me to reactivate my account
On October 19,2024 I got an email that my account has been deactivated for counterfeit product selling. Unfortunately, I had never listed or sold any counterfeit product yet. To reactivate my account Amazon Seller Central team given me a guideline and I have submitted appeal according to required by Amazon Seller Central. I have submitted appeal on 10/12/2024, 10/24/2024, 10/30/2024 and finally 11/14/2014. I have submitted the documents(invoices) according to the seller central demand. But, unfortunately, I have received the same response” You have not sent us sufficient information that we previously requested from you to address our concerns with your account. For privacy reasons, we do not provide details about our investigation methods.” For all of my submissions.
Please , anybody can help me to resolve this issue.
Thank you.
Md Kabirul Islam
4 replies
Seller_chy5fCStE8sIz
[Moderator Edit: removed personal solicitations]
Seller_LImVvUWeyiCfQ
Amazon apparently doesn't like your invoices. Are they actual invoices or receipts?
Where did you source your items from?
Posting the entire original deactivation notification would help, as well as Amazon's rejection that was sent after your appeal.
Seller_LImVvUWeyiCfQ
From the brand's retail website or using your wholesale account you have with the brand?
You still didn't post the deactivation notice.
Please help me to reactivate my account
On October 19,2024 I got an email that my account has been deactivated for counterfeit product selling. Unfortunately, I had never listed or sold any counterfeit product yet. To reactivate my account Amazon Seller Central team given me a guideline and I have submitted appeal according to required by Amazon Seller Central. I have submitted appeal on 10/12/2024, 10/24/2024, 10/30/2024 and finally 11/14/2014. I have submitted the documents(invoices) according to the seller central demand. But, unfortunately, I have received the same response” You have not sent us sufficient information that we previously requested from you to address our concerns with your account. For privacy reasons, we do not provide details about our investigation methods.” For all of my submissions.
Please , anybody can help me to resolve this issue.
Thank you.
Md Kabirul Islam
Please help me to reactivate my account
On October 19,2024 I got an email that my account has been deactivated for counterfeit product selling. Unfortunately, I had never listed or sold any counterfeit product yet. To reactivate my account Amazon Seller Central team given me a guideline and I have submitted appeal according to required by Amazon Seller Central. I have submitted appeal on 10/12/2024, 10/24/2024, 10/30/2024 and finally 11/14/2014. I have submitted the documents(invoices) according to the seller central demand. But, unfortunately, I have received the same response” You have not sent us sufficient information that we previously requested from you to address our concerns with your account. For privacy reasons, we do not provide details about our investigation methods.” For all of my submissions.
Please , anybody can help me to resolve this issue.
Thank you.
Md Kabirul Islam
4 replies
4 replies
Seller_chy5fCStE8sIz
[Moderator Edit: removed personal solicitations]
Seller_LImVvUWeyiCfQ
Amazon apparently doesn't like your invoices. Are they actual invoices or receipts?
Where did you source your items from?
Posting the entire original deactivation notification would help, as well as Amazon's rejection that was sent after your appeal.
Seller_LImVvUWeyiCfQ
From the brand's retail website or using your wholesale account you have with the brand?
You still didn't post the deactivation notice.
Seller_chy5fCStE8sIz
[Moderator Edit: removed personal solicitations]
Seller_chy5fCStE8sIz
[Moderator Edit: removed personal solicitations]
Seller_LImVvUWeyiCfQ
Amazon apparently doesn't like your invoices. Are they actual invoices or receipts?
Where did you source your items from?
Posting the entire original deactivation notification would help, as well as Amazon's rejection that was sent after your appeal.
Seller_LImVvUWeyiCfQ
Amazon apparently doesn't like your invoices. Are they actual invoices or receipts?
Where did you source your items from?
Posting the entire original deactivation notification would help, as well as Amazon's rejection that was sent after your appeal.
Seller_LImVvUWeyiCfQ
From the brand's retail website or using your wholesale account you have with the brand?
You still didn't post the deactivation notice.
Seller_LImVvUWeyiCfQ
From the brand's retail website or using your wholesale account you have with the brand?
You still didn't post the deactivation notice.
