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Seller_UYL8wc9HyfVHm

Business insurance rejected

Hello,

I have uploaded my certificate of insurance and it was rejected. I purchased it from the same company last four years and they were verified successfully without any issues. This time I have got reply

-- Your policy does not cover your sales through the Amazon.com store or specifically provide coverage in the USA jurisdiction.

I am sure that my certificate meets all Insurance requirements.

I have already open a case ID: 16049834351

Please help

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2 replies
Tags:Insurance
00
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user profile
Seller_UYL8wc9HyfVHm

Business insurance rejected

Hello,

I have uploaded my certificate of insurance and it was rejected. I purchased it from the same company last four years and they were verified successfully without any issues. This time I have got reply

-- Your policy does not cover your sales through the Amazon.com store or specifically provide coverage in the USA jurisdiction.

I am sure that my certificate meets all Insurance requirements.

I have already open a case ID: 16049834351

Please help

Tags:Insurance
00
43 views
2 replies
Reply
2 replies
user profile
Seller_kIukTwdhvntAp

"Business insurance rejected"

Double check and see if the company is now using a subsidiary to actually issue the insurance. For me, the last time one name was the main company and the other was the actual issuer.

I had to go in and change the name of the issuer last year when they made a change I didn't notice!

10
user profile
Connor_Amazon

Hi @Seller_UYL8wc9HyfVHm

Connor from Amazon here, thanks for reaching out.

I do see that case 16049834351 is currently under review by our support team. They will provide you with an update as soon as their investigation is complete.

Please continue to monitor your case log and e-mail for further communication.

Cheers,

Connor

10
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user profile
Seller_UYL8wc9HyfVHm

Business insurance rejected

Hello,

I have uploaded my certificate of insurance and it was rejected. I purchased it from the same company last four years and they were verified successfully without any issues. This time I have got reply

-- Your policy does not cover your sales through the Amazon.com store or specifically provide coverage in the USA jurisdiction.

I am sure that my certificate meets all Insurance requirements.

I have already open a case ID: 16049834351

Please help

43 views
2 replies
Tags:Insurance
00
Reply
user profile
Seller_UYL8wc9HyfVHm

Business insurance rejected

Hello,

I have uploaded my certificate of insurance and it was rejected. I purchased it from the same company last four years and they were verified successfully without any issues. This time I have got reply

-- Your policy does not cover your sales through the Amazon.com store or specifically provide coverage in the USA jurisdiction.

I am sure that my certificate meets all Insurance requirements.

I have already open a case ID: 16049834351

Please help

Tags:Insurance
00
43 views
2 replies
Reply
user profile

Business insurance rejected

by Seller_UYL8wc9HyfVHm

Hello,

I have uploaded my certificate of insurance and it was rejected. I purchased it from the same company last four years and they were verified successfully without any issues. This time I have got reply

-- Your policy does not cover your sales through the Amazon.com store or specifically provide coverage in the USA jurisdiction.

I am sure that my certificate meets all Insurance requirements.

I have already open a case ID: 16049834351

Please help

Tags:Insurance
00
43 views
2 replies
Reply
2 replies
2 replies
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user profile
Seller_kIukTwdhvntAp

"Business insurance rejected"

Double check and see if the company is now using a subsidiary to actually issue the insurance. For me, the last time one name was the main company and the other was the actual issuer.

I had to go in and change the name of the issuer last year when they made a change I didn't notice!

10
user profile
Connor_Amazon

Hi @Seller_UYL8wc9HyfVHm

Connor from Amazon here, thanks for reaching out.

I do see that case 16049834351 is currently under review by our support team. They will provide you with an update as soon as their investigation is complete.

Please continue to monitor your case log and e-mail for further communication.

Cheers,

Connor

10
Follow this discussion to be notified of new activity
user profile
Seller_kIukTwdhvntAp

"Business insurance rejected"

Double check and see if the company is now using a subsidiary to actually issue the insurance. For me, the last time one name was the main company and the other was the actual issuer.

I had to go in and change the name of the issuer last year when they made a change I didn't notice!

10
user profile
Seller_kIukTwdhvntAp

"Business insurance rejected"

Double check and see if the company is now using a subsidiary to actually issue the insurance. For me, the last time one name was the main company and the other was the actual issuer.

I had to go in and change the name of the issuer last year when they made a change I didn't notice!

10
Reply
user profile
Connor_Amazon

Hi @Seller_UYL8wc9HyfVHm

Connor from Amazon here, thanks for reaching out.

I do see that case 16049834351 is currently under review by our support team. They will provide you with an update as soon as their investigation is complete.

Please continue to monitor your case log and e-mail for further communication.

Cheers,

Connor

10
user profile
Connor_Amazon

Hi @Seller_UYL8wc9HyfVHm

Connor from Amazon here, thanks for reaching out.

I do see that case 16049834351 is currently under review by our support team. They will provide you with an update as soon as their investigation is complete.

Please continue to monitor your case log and e-mail for further communication.

Cheers,

Connor

10
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