We have sold on ASIN B07VX947W1 for several years, as we are a retailer with permission from the manufacturer of this product (Goziper Group/IK Sprayers). A few weeks ago this ASIN suddenly required approval to sell or ship our products to, however the brand name on the listing has been changed to "EXIN DECHEN" which, as far as we can tell is a defunct non-existent brand. EXIN DECHEN definitely has nothing to do with the product or the manufacturer that makes the product that is sold on this ASIN.
We have applied to sell on this ASIN, but since the brand is incorrect (we believe it has been hijacked), we are automatically denied approval. This is incredibly frustrating, as other sellers seem to have no problem selling on this ASIN. What other steps can we take? We've tried reporting the brand, contacting brand registry, and probably every other thing we can do. What else is there to do? Have you ever had a situation like this?
We have a few cases for this: 15078208091, and 15358965641.
Can anyone help with this?
@Seller_TqNwPkkMdJGaz
Thank you for reaching out to us about this! I have reached out to my contacts to get this ASIN addressed. I will keep you updated once I get new communication!
-Jim