Has anyone noticed their FedEx Ground Economy shipping labels not giving any tracking updates?

We dropped off 4 packages on March 31st at a FedEx location and the tracking numbers haven't gotten any updates. We also dropped off some other orders from other Marketplaces we sell on, and the tracking for those have been updating with no issue. So it's the labels purchased specifically from Amazon that are not getting any tracking updates.

I visited the location where we dropped the packages off on the 31st yesterday and asked them if they could see any issues or if they couldn't scan the labels for any reason, and they said no. They no longer have the packages, so it's not like they couldn't process them or we could retrieve them and ship them using other shipping services.

This has only happened to FedEx Ground Economy labels, USPS and UPS are updating with no problem.

We have a copy of the drop-off receipt I got, but I am concerned customers will complain about not receiving their items on time or getting hits on my OTDR and not getting claims protection due to the lack of updates.

Hi,

We have our own FedEx account that we integrated with Veeqo. There are no options for FedEx Ground Economy. Do they only allow this option for Amazon FedEx account? Is this option coming anytime soon?

We have great rates with them and need shipping software that allows that option. Any ideas?

From what I am seeing, FedEx Ground Economy is a service which is only supposed to be available to residential addresses, not commercial addresses. I am noticing, however, that I am getting FedEx Economy service options for business locations in Amazon Buy Shipping, however. This concerns me as I'm concerned that I'll get back billed whatever the regular FedEx Ground rate is instead of the rate I was quoted for FedEx Ground Economy because Amazon's system quoted it for an address for which it was ineligible to ship. Can anyone give me any guidance on this? I've been using FedEx Ground Economy for a while, for some shipments paying around $8.00 where FedEx Ground would be billed at around $80.00, so it's quite concerning if I'm going to be back-billed on these due to an Amazon programming error. Perhaps Amazon has some agreement that allows FedEx Ground Economy to business addresses? I sure hope so.