Countries
Read onlyHi Mods,
I'm reaching out to request a review and possible escalation regarding an FBA reimbursement case (17536738631) that has been closed multiple times by Seller Support without a proper resolution or a clear policy-based explanation.
Here’s the situation:
I'm not looking to debate the outcome anymore—I’m trying to understand the operational logic and policy behind it so I can apply it correctly to similar future cases.
Could someone from the moderation team please take a look at the handling of this case, both in terms of policy application and whether the tone used aligns with Amazon’s standards for professional seller communication?
Appreciate your time and help,
Ana
@Danny_Amazon @Xander_Amazon @Joey_Amazon @KJ_Amazon
Like every FBA seller (and others) you have 2 options. You take it and continue to send in more inventory, or you don't play along anymore and walk. Nothing will change.