Your Reserve Policy – Delivery Date + 14 Days (DD+14)

Dear Seller,

Your sales proceeds will be delayed while we are reviewing your account. Starting today, the reserve period for all of your orders will be 14 days after the delivery date. For example, if you ship an item on January 1, and the actual delivery date is January 4, then the sales proceeds will be available for disbursement starting on January 19.

I received a new notification.

What does it mean?

Is my account being verified again?

10 days ago I verified my account via video call.

Have my payments been stopped?

We have been selling on Amazon for almost 6 years. We have always had account level reserves, which we factor in. All of sudden, this disbursement period beginning October 22, 2024, all of our order payments are deferred under the "Delivery Date Policy" and the account level reserve has been minimized. We have almost 100% on-time delivery date history and have never in our time selling on Amazon every had this happen with our account. This really doesn't make any sense, as all of our orders are delivered before the first estimated delivery date. And, we use Amazon's shipping services with all orders having a valid USPS or UPS tracking number.

We have tried to talk with seller support to figure out why this has happened to our account and how to fix it with no success.

Any help would be appreciated!

18 pages of this stupid delivery date policy sales, waiting to ge given to me.

Most are set for 20 days from the date of shipment. Where is this 7 day after delivery policy at Amazon?

I am not a wholesaler, I am a retailer.

17 years of selling data on Amazon, never had a reserve, now I have this absurd 20 day delivery policy before getting

paid for items that are shipped on time and delivered on time.

This policy is the absolute worst Ive seen on Amazon since I started 17 years ago, how can you think this is good

to hold sellers Money for this long.

Your barely paying us anything, holding onto our money and gaining interest on it.

This has to be illegal. Treating 17 year veterans like brand new sellers.

You have 17 years of data, you have a credit card on file. Please get rid of this god awful delivery date policy.

Its hurting sellers.