account related with another account
my account was related with my brother in law account. we have different owners, address, phone number, everything different. we think we related because my brother in law was connected on my Wi-Fi a few times. her account was deactivated on April 2024, an now we are related but we are different company's.
we summit 4 time the next document: (cover letter: Explanation about how to related)
Attached
📎 Cover letter.pdf
📎 AFFIDAVIT OF L.pdf
📎 AFFIDAVIT OF L with ID.pdf
📎 My ID Front.pdf
📎 My ID Back.pdf
📎 Business Documentation.pdf
📎 Business Bank Statement.pdf
3 replies
Seller_rI7BZIczK8iAC
Here you are talking to other sellers in the seller forum and not to Amazon. So, you can not add enclosures.
Yes, that's exactly the reason. So, now, both accounts are deactivated. He has to fix HIS account and then your account will be reactivated too. Doesn't matter if you are two "different companies".
Seller_chy5fCStE8sIz
[Moderator Edit: removed personal solicitations]
Atlas_Amazon
Hello @Seller_UoBgbCdCajFsq
Thank you for the information provided regarding the issues you have been attempting to address. I understand that our team has concerns with your account being associated to your brother in law's account. You mention there may have been shared information between the account, this will mean that you will need him to resolve his account concerns for you to resolve yours as suggested by @Seller_rI7BZIczK8iAC.
If you attempt to submit documents or details with information stating your accounts are not related, you may see a rejection of the submission. This will be because they have already identified information between the accounts. Once you can confirm the resolution of the issues on the other account, you can submit an explanation on your account to resolve the restrictions.
We cannot guarantee a resolution will be available if your brother in law is unable to resolve the restrictions on his account. We do encourage you to continue to refer to this thread with any future questions or updates you have on this situation.
Best,
Atlas
