Is Amazon padding the speed metrics due to the weather issues? Reason is all of our items are showing 2 day and hence our speed metrics are showing 0 next day. Is that correct? Is there anything we can do about it?

How do you hit your SFP Page speed metrics over the holidays?

Since we use UPS as our carrier, and UPS does not operate on these dates, i.e. 12/24, 12/25, 12/31 or 1/1, we received two warnings for our SFP Page speed metrics due to not hitting our numbers for the oversize tier during this time period.

I find it almost impossible to hit Page Speed metrics during weeks that have a holiday in them, as transit times are extended to the customer when UPS is closed, which is entirely outside of my control.

It feels like we almost need to turn Prime off during weeks of major holidays (which costs us sales & business) or just accept the warning. It seems like a flawed system.

Has anyone figured out how good ways to hit their SFP metrics over holidays?

We had SFP for a long time and we literally put every state in the country to have next day air delivery and every state in the country to have 2 day delivery. I even upped my cut off time to 4:00. We have people coming in on saturday and we're shipping on Saturday and we cannot meet these speed metrics requirements. We're always under 30% for under 1 day. I can't even fathom how this is possible? It's driving me insane really. It makes no sense. Our shipments are shipped 100% of the time from our location as well and we wre shipping 100's of orders per day.