Feedback Removal Request for OrderID:112-4298475-2508211
Dear Amazon Team
Order ID: 112-1071336-7742605
The entire feedback comment is a product review which should be removed.
Case ID: 16042441801
The buyer is clearly talking about the product and not the service that was provided. This should be removed and placed in product reviews, not seller feedback.
Thank you for your help
@SEAmod@Tatiana_Amazon@Josh_Amazon
4 replies
Josh_Amazon
Hello @Seller_zL6qLXxNODM08,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand about the situation you are experiencing with your feedback removal request. Thank you so much for providing all the information and the case ID. I have reviewed the case and I was able to gather the necessary details to escalate this to our internal team.
Please wait with me until I get a response from them so I can get back to you soon with an update. In the meantime, please refrain from creating new cases related to this same issue.
Kind regards,
-Josh
