Prime Day Coupon

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
user profile
Seller_w8guYvKpDF5ln

Prime Day Coupon

I set up my standard coupons early for Prime Day. Unfortunately, the went live as subscribe and save coupons which they are not. I opened a case (15635696101) 12 hours ago to get them correctly showing as standard coupons. Unfortunately no correction has been made and our normal Prime Day sales are way down because our coupons are not working correctly and are being shown as subscribe and save coupons. Is there a moderator that can help so maybe I can salvage the second Prime Day?

483 views
2 replies
Tags:Promotions
20
Reply
2 replies
user profile
Danny_Amazon

Thank you for posting to inform on this situation @Seller_w8guYvKpDF5ln- I was able to find the ongoing investigation stemming from that case ID and am reviewing with our team. To help, can you confirm if the products themselves were previously enrolled in Subscribe and Save?

Thanks in advance!

20
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_yazeEJvQwgRLb
user profile
Seller_yazeEJvQwgRLb
user profile
Seller_6muFQU2XzanGe