account deactivated all of a sudden.
My seller account was verified by amazon quite a few times before I actually started selling on amazon. just a few days after the sales began, amazon deactivated my account saying that my account was suspended due to "deceptive and illegal activities". Upon calling and asking seller support, they could not clarify anything about what kind of illegal activities, according to them my account was involved in?
Later, they gave me a list of documents they would require for verification, I did submit all my documents twice amd in the third attempt added an utility bill on my name aswell but still they have rejected it again.
I am absolutely clueless what more should I submit after submitting each and every document I was asked for?
Can someone help?
this delay is seriously affecting me big way.
account deactivated all of a sudden.
My seller account was verified by amazon quite a few times before I actually started selling on amazon. just a few days after the sales began, amazon deactivated my account saying that my account was suspended due to "deceptive and illegal activities". Upon calling and asking seller support, they could not clarify anything about what kind of illegal activities, according to them my account was involved in?
Later, they gave me a list of documents they would require for verification, I did submit all my documents twice amd in the third attempt added an utility bill on my name aswell but still they have rejected it again.
I am absolutely clueless what more should I submit after submitting each and every document I was asked for?
Can someone help?
this delay is seriously affecting me big way.
3 replies
Seller_kIukTwdhvntAp
"Upon calling and asking seller support, they could not clarify anything about what kind of illegal activities, according to them my account was involved in?"
Find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
AMAZON EXACT MATCH REQUIREMENTS
Go over everything with a magnifying glass looking for a missing 'period' or 'comma'. Is there a different capitalization, abbreviation, spelling, or, even an extra spa ce?
That means Street is not ST.
Jim is not James.
ALL CAPS is not SOme CAps
Thanks to @Sandy_Amazon for letting us all know that Brand Registry applications are also space sensitive.
And so on………………..
They mean every comma, period, dash, etc. must be EXACTLY THE SAME INCLUDING SPACE S.
Go over everything with a magnifying glass looking for a missing 'period' or 'comma'. Is there a different capitalization, abbreviation, spelling, or, even an extra spa ce?
account deactivated all of a sudden.
My seller account was verified by amazon quite a few times before I actually started selling on amazon. just a few days after the sales began, amazon deactivated my account saying that my account was suspended due to "deceptive and illegal activities". Upon calling and asking seller support, they could not clarify anything about what kind of illegal activities, according to them my account was involved in?
Later, they gave me a list of documents they would require for verification, I did submit all my documents twice amd in the third attempt added an utility bill on my name aswell but still they have rejected it again.
I am absolutely clueless what more should I submit after submitting each and every document I was asked for?
Can someone help?
this delay is seriously affecting me big way.
account deactivated all of a sudden.
My seller account was verified by amazon quite a few times before I actually started selling on amazon. just a few days after the sales began, amazon deactivated my account saying that my account was suspended due to "deceptive and illegal activities". Upon calling and asking seller support, they could not clarify anything about what kind of illegal activities, according to them my account was involved in?
Later, they gave me a list of documents they would require for verification, I did submit all my documents twice amd in the third attempt added an utility bill on my name aswell but still they have rejected it again.
I am absolutely clueless what more should I submit after submitting each and every document I was asked for?
Can someone help?
this delay is seriously affecting me big way.
account deactivated all of a sudden.
My seller account was verified by amazon quite a few times before I actually started selling on amazon. just a few days after the sales began, amazon deactivated my account saying that my account was suspended due to "deceptive and illegal activities". Upon calling and asking seller support, they could not clarify anything about what kind of illegal activities, according to them my account was involved in?
Later, they gave me a list of documents they would require for verification, I did submit all my documents twice amd in the third attempt added an utility bill on my name aswell but still they have rejected it again.
I am absolutely clueless what more should I submit after submitting each and every document I was asked for?
Can someone help?
this delay is seriously affecting me big way.
3 replies
3 replies
Seller_kIukTwdhvntAp
"Upon calling and asking seller support, they could not clarify anything about what kind of illegal activities, according to them my account was involved in?"
Find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
AMAZON EXACT MATCH REQUIREMENTS
Go over everything with a magnifying glass looking for a missing 'period' or 'comma'. Is there a different capitalization, abbreviation, spelling, or, even an extra spa ce?
That means Street is not ST.
Jim is not James.
ALL CAPS is not SOme CAps
Thanks to @Sandy_Amazon for letting us all know that Brand Registry applications are also space sensitive.
And so on………………..
They mean every comma, period, dash, etc. must be EXACTLY THE SAME INCLUDING SPACE S.
Go over everything with a magnifying glass looking for a missing 'period' or 'comma'. Is there a different capitalization, abbreviation, spelling, or, even an extra spa ce?
Seller_kIukTwdhvntAp
"Upon calling and asking seller support, they could not clarify anything about what kind of illegal activities, according to them my account was involved in?"
Find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
AMAZON EXACT MATCH REQUIREMENTS
Go over everything with a magnifying glass looking for a missing 'period' or 'comma'. Is there a different capitalization, abbreviation, spelling, or, even an extra spa ce?
That means Street is not ST.
Jim is not James.
ALL CAPS is not SOme CAps
Thanks to @Sandy_Amazon for letting us all know that Brand Registry applications are also space sensitive.
And so on………………..
They mean every comma, period, dash, etc. must be EXACTLY THE SAME INCLUDING SPACE S.
Go over everything with a magnifying glass looking for a missing 'period' or 'comma'. Is there a different capitalization, abbreviation, spelling, or, even an extra spa ce?
Seller_kIukTwdhvntAp
"Upon calling and asking seller support, they could not clarify anything about what kind of illegal activities, according to them my account was involved in?"
Find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
AMAZON EXACT MATCH REQUIREMENTS
Go over everything with a magnifying glass looking for a missing 'period' or 'comma'. Is there a different capitalization, abbreviation, spelling, or, even an extra spa ce?
That means Street is not ST.
Jim is not James.
ALL CAPS is not SOme CAps
Thanks to @Sandy_Amazon for letting us all know that Brand Registry applications are also space sensitive.
And so on………………..
They mean every comma, period, dash, etc. must be EXACTLY THE SAME INCLUDING SPACE S.
Go over everything with a magnifying glass looking for a missing 'period' or 'comma'. Is there a different capitalization, abbreviation, spelling, or, even an extra spa ce?
